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Pomelo

E-Geld-Institut · Vereinigtes Königreich

Über das Unternehmen

Rechtlicher FirmennamePomelo Group Ltd (Pomelo Pay)
Gründungsjahr2017
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitewww.pomelogroup.com
Zuletzt geprüft08.10.2026

According to its official website, Pomelo is a B2B company offering financial institutions and enterprises a unified payments platform (Payments Platform as a Service) that brings payment rails, merchant management tools and API-based technology together. The site states that the company was founded in London in 2017, began by helping businesses take payments anywhere without expensive point-of-sale hardware, and continues to provide these solutions directly to UK businesses as Pomelo Pay; it says its presence in Europe and Asia lets it address businesses' working capital challenges. Services include QR code payments, Tap to Pay, payment links and invoicing, card issuing, currency conversion and merchant onboarding, management and monitoring tools; clients are financial institutions, fintechs, small businesses, the public sector and corporations. According to the site footer, Pomelo Group Ltd is authorised by the FCA under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN 928018). This information is the company's own statement.

Kontodetails

KONTOARTENCorporate clients (financial institutions, fintechs, businesses, public sector)
MINDESTEINZAHLUNGNot stated
PLATTFORMENPayments Platform as a Service (PPaaS) · API
PRODUKTEPayment acceptance (QR code, Tap to Pay, payment links, invoicing) · Card issuing · Currency conversion · Merchant onboarding and management

Lizenzen und Regulierung

FCA (United Kingdom)

Lizenz-Nr.FRN 928018
LizenzinhaberPomelo Group Ltd
UmfangListed in the FCA register as an Authorised Electronic Money Institution under Pomelo Group Ltd (FRN 928018) since 1 Dec 2020.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: November 2022 – Oktober 2026

  • Kontosperrungen und Einfrierungen: 1

SEHR NIEDRIG — BESCHWERDENIVEAU

89 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Kontosperrungen und Einfrierungen: Niedrig

GEPRÜFTE QUELLEN

The complaint distribution is based on the 1-star reviews on Pomelo Pay's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Pomelo name are left out. Across the complaints, a sign-up that could not be completed and unanswered support emails stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellenpomelogroup.com (pomelopay.com redirects there) — homepage (footer), About Us page
Einträge der AufsichtsbehördeFCA — Pomelo Group Ltd, FRN 928018; trading name Pomelo Pay (register.fca.org.uk)
HandelsregisterCompanies House — POMELO GROUP LTD, company no 10583935, incorporated 25 Jan 2017
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen