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TrueLayer

E-Geld-Institut · Vereinigtes Königreich

Über das Unternehmen

Rechtlicher FirmennameTrueLayer Limited · TrueLayer (Ireland) Limited
Gründungsjahr2016
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitetruelayer.com
Zuletzt geprüft08.10.2026

According to its official website, TrueLayer is a payments infrastructure company that describes itself as Europe's leading open banking platform and runs a Pay by Bank network for payments made directly from bank accounts instead of cards. It serves businesses; consumers use TrueLayer within those businesses' payment flows. Its products include bank payments (Payments), payouts to customers (Payouts and Verified Payouts), payments with a saved bank account (Bank on File), Signup+, which combines onboarding and the first deposit, account data (Data) and customer verification (Verification); the site says it serves the ecommerce, iGaming, financial services, travel and crypto sectors, that its network has more than 30 million consumers and that it handles almost half of all Pay by Bank payments in the United Kingdom. The site says TrueLayer Ltd is authorised by the Financial Conduct Authority (FCA) in the United Kingdom under the Payment Services and Electronic Money Regulations (FRN 901096), and that TrueLayer (Ireland) Limited in Dublin, which handles its European business, is regulated by the Central Bank of Ireland; there are separate country sites for Germany, Spain, France, Italy and Ireland. According to Companies House, TrueLayer Limited was incorporated in 2016. This information is the company's own statement.

Kontodetails

KONTOARTENBusinesses (corporate clients)
MINDESTEINZAHLUNGNot stated
PLATTFORMENAPI and developer console
PRODUKTEPay by Bank payments · Payouts · Bank on File · Signup+ · Account data · Customer verification

Lizenzen und Regulierung

FCA (United Kingdom)

Lizenz-Nr.FRN 901096
LizenzinhaberTrueLayer Limited
UmfangListed in the FCA register as an Authorised Electronic Money Institution under TrueLayer Limited (FRN 901096) since 17 Aug 2020.
StatusVerifiziert

CBI (Ireland)

Lizenz-Nr.C433487
LizenzinhaberTrueLayer (Ireland) Limited
UmfangListed in the Central Bank of Ireland register of payment institutions under TrueLayer (Ireland) Limited (C433487); authorised on 28 Jul 2021, not withdrawn. Covers execution of payment transactions, payment initiation and account information services.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: Mai 2022 – Oktober 2026

  • Auszahlungen und Zahlungen: 7
  • Sonstiges: 6
  • Kontosperrungen und Einfrierungen: 5
  • Kundenservice: 5

MITTEL — BESCHWERDENIVEAU

55 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Auszahlungen und Zahlungen: Mittel · Sonstiges: Hoch · Kontosperrungen und Einfrierungen: Mittel · Kundenservice: Hoch

GEPRÜFTE QUELLEN

The complaint distribution is based on 1-star reviews on TrueLayer's Trustpilot page (23) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the TrueLayer name are left out. Across the complaints, stuck or failed payments, bank connections that do not work, applications rejected without explanation and no reply from sales and support stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellentruelayer.com — homepage and footer, About us, Ireland site (/en-ie/) footer, product and industry links
Einträge der AufsichtsbehördeFCA — TrueLayer Limited, FRN 901096 (register.fca.org.uk) · CBI — TrueLayer (Ireland) Limited, C433487 (registers.centralbank.ie, register of payment institutions)
HandelsregisterCompanies House — TRUELAYER LIMITED (formerly FINPORT LIMITED), company no 10278251, incorporated 14 Jul 2016
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen