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Trust Payments

Zahlungsinstitut · Vereinigtes Königreich

Über das Unternehmen

Rechtlicher FirmennameTrustUK Payments Ltd · Trust Payments Ltd · Trust Payments (Malta) Limited
Gründungsjahr—
Hauptsitz / Land der RegistrierungBromley, United Kingdom
Websitewww.trustpayments.com
Zuletzt geprüft08.10.2026

According to its official website, Trust Payments is a payment service provider offering payment and commerce solutions to businesses in the United Kingdom, the EU and the US. The site says it has more than 20,000 customers, nine offices and 24 years of experience, and that it is a principal member of Visa, Diners Discover and Mastercard. Its products include online payments, in-store and unattended point-of-sale payments, mobile payments, merchant acquiring, Tap to pay, business financing, ePOS, self-checkout, inventory management, loyalty programmes, digital signage, a webshop builder and payment analytics; it serves sectors such as retail, hospitality, gaming, financial services, travel, crypto and forex. The site footer says payment services in the United Kingdom are provided by TrustUK Payments Ltd, authorised by the FCA under the Payment Services Regulations 2017 (FRN 932557), and EU services by Trust Payments (Malta) Limited, licensed by the Malta Financial Services Authority (MFSA); the Maltese company has been licensed by the MFSA since 2012, traded as Secure Trading Financial Services Ltd until 2020 and passports its licence across the EU/EEA. This information is the company's own statement.

Kontodetails

KONTOARTENBusinesses (merchants)
MINDESTEINZAHLUNGNot stated
PLATTFORMENPayment gateway and integrations · POS terminals · ePOS app · Tap to pay
PRODUKTEOnline payments · Point-of-sale payments · Acquiring · Mobile payments · Business financing · ePOS and self-checkout · Inventory management · Loyalty · Payment analytics

Lizenzen und Regulierung

FCA (United Kingdom)

Lizenz-Nr.FRN 932557
LizenzinhaberTrustUk Payments Ltd
UmfangListed in the FCA register as an Authorised Payment Institution under TrustUk Payments Ltd (FRN 932557) since 15 Mar 2021.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: Juni 2021 – Oktober 2026

  • Auszahlungen und Zahlungen: 18
  • Gebühren und Provisionen: 16
  • Kontosperrungen und Einfrierungen: 9
  • Kundenservice: 4
  • Sonstiges: 1

MITTEL — BESCHWERDENIVEAU

47 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Auszahlungen und Zahlungen: Hoch · Gebühren und Provisionen: Sehr hoch · Kontosperrungen und Einfrierungen: Hoch · Kundenservice: Mittel · Sonstiges: Niedrig

GEPRÜFTE QUELLEN

The complaint distribution is based on 1-star reviews on Trust Payments' Trustpilot page (48) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Trust Payments name are left out. Across the complaints, allegations that merchant funds and reserves were held for long periods, fees higher than expected and invoices continuing after contracts ended stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellentrustpayments.com — homepage and footer, Our story, Who we are and Malta pages
Einträge der AufsichtsbehördeFCA — TrustUk Payments Ltd, FRN 932557 (register.fca.org.uk) · MFSA — Trust Payments (Malta) Limited (company statement; register could not be read)
HandelsregisterCompanies House — TRUSTUK PAYMENTS LTD, company no 12283499, incorporated 28 Oct 2019
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen