ForexQ.com
← Startseite

Windcave

Zahlungsinstitut · Vereinigtes Königreich

Über das Unternehmen

Rechtlicher FirmennameWindcave Limited
Gründungsjahr1999
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitewww.windcave.com
Zuletzt geprüft08.10.2026

According to its official website, Windcave is a payment technology company founded in Auckland, New Zealand in 1999; it says it operates in more than 40 countries with more than 400 employees. The site says it opened its London office in 2012 and launched UK merchant services in 2020; the UK company, Windcave Limited (formerly Payment Express Limited), is based in London. Windcave offers global payment acceptance for well-known brands, combining in-store, unattended (self-service) and online payments on a single platform, with integrations for sectors such as retail, finance, hospitality, government, entertainment, vending, tourism and parking. Features include global merchant acquiring, tokenisation, data insight (Payline), fraud prevention, cross-border services and many payment methods; the company uses terminals it develops and manufactures itself and says it launched card issuing and Tap to Pay on iPhone in 2025. The site states that Windcave Limited is a PCI DSS Level 1 service provider and holds ISO 27001 certification. This information is the company's own statement.

Kontodetails

KONTOARTENBusiness clients only (merchants)
MINDESTEINZAHLUNGNot stated
PLATTFORMENPayment terminals · Online payment gateway · Payline
PRODUKTEIn-store payments · Unattended (self-service) payments · Online payments · Merchant acquiring · Tokenisation and fraud prevention

Lizenzen und Regulierung

FCA (United Kingdom)

Lizenz-Nr.FRN 826626
LizenzinhaberWindcave Limited
UmfangListed in the FCA register as an Authorised Payment Institution under Windcave Limited (FRN 826626) since 9 Aug 2019.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: Januar 2024 – Oktober 2026

  • Auszahlungen und Zahlungen: 3
  • Gebühren und Provisionen: 3
  • Kundenservice: 1
  • Sonstiges: 1

NIEDRIG — BESCHWERDENIVEAU

66 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Auszahlungen und Zahlungen: Mittel · Gebühren und Provisionen: Hoch · Kundenservice: Niedrig · Sonstiges: Niedrig

GEPRÜFTE QUELLEN

The complaint distribution is based on the 1-star reviews on Windcave's Trustpilot page (8) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Windcave name are left out. Across the complaints, failed card payments and late settlement, along with contract renewal, termination and continued direct-debit charges stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellenwindcave.com — homepage, About, Legal, Complaints and Certifications and Compliance pages; App Store app (seller Windcave Limited)
Einträge der AufsichtsbehördeFCA — Windcave Limited, FRN 826626 (register.fca.org.uk)
HandelsregisterCompanies House — WINDCAVE LIMITED, company no 07835804, incorporated 4 Nov 2011 (formerly PAYMENT EXPRESS LIMITED, DIRECT PAYMENT SOLUTIONS (UK) LIMITED)
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen