ForexQ.com
ForexQ.com
According to its official website, Zopa is a London (Canary Wharf) based UK digital bank that was founded in 2005 as the world's first peer-to-peer lending company and launched Zopa Bank in 2020. The bank says it is trusted by more than 1.5 million people, has lent more than 13 billion pounds, looks after more than 5 billion pounds in savings and has more than 600,000 credit card customers. Its products include the free Biscuit current account with a choice of cashback or extra interest, easy access, limited access and fixed term savings accounts, cash ISAs and a stocks and shares ISA, personal loans, a credit card, car finance (HP and PCP) and retail finance. Savings accounts start from 1 pound and accept up to 250,000 pounds. Services are provided through the mobile app, with live chat and phone support from Monday to Saturday. The site says Zopa is covered by the FSCS. According to the Bank of England list and the FCA register, Zopa Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: August 2026 – Oktober 2026
SEHR HOCH — BESCHWERDENIVEAU
6 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kredite und Kreditkarten: Sehr hoch · Sonstiges: Sehr hoch · Kontosperrungen und Einfrierungen: Sehr hoch · Auszahlungen und Zahlungen: Hoch · Kundenservice: Hoch · Nicht autorisierte Transaktionen: Sehr hoch
The complaint distribution is based on the latest 1-star reviews on the Zopa Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Zopa name are left out. Across the complaints, loan and car-finance settlement and direct-debit problems, account restrictions and unavailable ISA transfers stand out.