ForexQ.com
ForexQ.com
E-money institution · United Kingdom
According to its official website, 3S Money launched in 2018 and is an electronic money institution offering internationally active businesses multi-currency business accounts with local IBANs, accounts in more than 65 currencies, foreign exchange and international payments via SWIFT, SEPA and local rails; it states that it is not a bank, also offers personal accounts, assigns relationship managers to clients and has offices in London (head office), Amsterdam, Luxembourg, Riga, Dubai, Paris and Hong Kong. The parent company, 3S Money Club Limited, is registered in England and Wales (company no 08574246) and says it is authorised by the FCA under the Electronic Money Regulations; the FCA register lists it under number 900918 as a small electronic money institution (Registered). The company also states that 3S Money (Luxembourg) S.A. holds a CSSF registration in Luxembourg (W00000016) and that it is registered with the CED in Hong Kong. Services in Dubai are provided through the DIFC branch of 3S Money Club Limited under DFSA authorisation F007004. This information is the company's own statement.
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on Trustpilot, WikiFX and Şikayetvar, and one person's records count once.
Period reviewed: August 2023 – October 2026
MEDIUM — COMPLAINT LEVEL
46% of institutions with complaint records received more complaints than this one.
BY TOPIC — Fees and commissions: Very high · Customer support: Very high · Account blocks and freezes: High · Withdrawals and payments: Medium · Other: High
The complaint distribution is based on the latest 1-star reviews on 3S Money's Trustpilot page (51) records as of 15 October 2026; one person's reviews count once, and records about fake sites and third parties using the 3S Money name are left out. Across the complaints, account opening and monthly fees said not to have been clearly disclosed, lengthy and unanswered onboarding processes and accounts frozen or closed without explanation stand out.