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Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Absa

Bank · South Africa

About the company

Legal company nameAbsa Bank Limited · Absa Stockbrokers and Portfolio Management (Pty) Ltd
Year founded—
Headquarters / registered countryJohannesburg, South Africa
Websitewww.absa.co.za
Last checked10.10.2026

According to its official website, Absa is the brand of Absa Bank Limited, a wholly owned subsidiary of Absa Group Limited, and offers retail, business, wealth management, corporate and investment banking solutions across South Africa. JSE-listed Absa Group presents itself as one of Africa's largest diversified financial services groups, with a presence in 15 African countries and offices in the United Kingdom and the United States; the group has banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia. The bank's products include current and savings accounts, fixed deposits, loans, credit cards, insurance, Absa Online and the Absa Banking App, online share trading, wealth and investment management, trade finance and Islamic banking. Its head office is at Absa Towers West in Johannesburg. The site states that Absa Bank Limited is an authorised financial services provider and a registered credit provider (NCRCP7). The FSCA register also lists a second FSP record under Absa Bank Limited (FSP 523) and Absa Stockbrokers and Portfolio Management (Pty) Ltd, the online share trading business. This information is the company's own statement.

Account Details

ACCOUNT TYPESUltimate Banking · MegaU account · Cash Invest Tracker · Dynamic Fixed Deposit (12 months) · Credit card accounts
MIN. DEPOSITNot stated
PLATFORMSAbsa Online · Absa Banking App · Online Share Trading
PRODUCTSDeposits and investments · Loans · Credit cards · Insurance · Online share trading · Wealth management · Corporate and investment banking · Trade finance · Islamic banking

Licences and regulation

FSCA (South Africa)

Licence no.FSP 292
Licence holderAbsa Bank Limited
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Absa Bank Limited (FSP 292); authorised since 1 Sep 2004; approved product classes: derivative instruments, shares, forex investment, bonds, money market instruments and collective investment schemes etc..
StatusVerified

FSCA (South Africa)

Licence no.FSP 523
Licence holderAbsa Bank Limited
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Absa Bank Limited (FSP 523); authorised since 21 Sep 2004; approved product classes: derivative instruments, shares, forex investment, bonds, money market instruments and collective investment schemes etc..
StatusVerified

FSCA (South Africa)

Licence no.FSP 45849
Licence holderAbsa Stockbrokers and Portfolio Management (Pty) Ltd
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Absa Stockbrokers and Portfolio Management (Pty) Ltd (FSP 45849); authorised since 7 Jul 2015; approved product classes: derivative instruments, shares, bonds and money market instruments etc..
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2022 – October 2026

  • Customer support: 14
  • Account / trading conditions: 8
  • Other: 8
  • Withdrawal / payment: 3
  • Identity verification: 1
  • Bonus / promotion: 1

MEDIUM — COMPLAINT LEVEL

49% of institutions with complaint records received more complaints than this one.

BY TOPIC — Customer support: Very high · Account / trading conditions: Medium · Other: Very high · Withdrawal / payment: Low · Identity verification: Medium · Bonus / promotion: Very high

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Absa's Trustpilot page (35) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Absa name are left out. Across the complaints, long branch queues and difficulty reaching customer service by phone, unresolved card and account fee issues, and allegations that refund requests were rejected in fraud cases stand out.

Sources and verification history

Official company sourcesabsa.co.za — homepage, About Absa, Corporate Information, Private & Wealth; absastockbrokers.co.za (title)
Regulator recordsFSCA — Absa Bank Limited, FSP 292 (fsca.co.za) · FSCA — Absa Bank Limited, FSP 523 (fsca.co.za) · FSCA — Absa Stockbrokers and Portfolio Management (Pty) Ltd, FSP 45849 (fsca.co.za)
Company registerCIPC (Companies and Intellectual Property Commission) — Absa Bank Limited, 1986/004794/06 · CIPC — Absa Stockbrokers and Portfolio Management (Pty) Ltd, 1973/010798/07
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified10.10.2026

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