Legal company nameACE Money Transfer Limited · ACE Money Transfer IE Limited · ACE EUROPE sp. z o.o. · ACE Money Transfer Limited PTY
Year founded2002
Headquarters / registered countryManchester, United Kingdom
Websiteacemoneytransfer.com
Last checked08.10.2026
According to its official website, ACE Money Transfer is a money transfer company serving more than 100 countries that started in a small shop in Bolton, UK, and now operates from its head office in Manchester; the site mentions more than 350,000 payout locations and 1.3 million customers, and says it has offices in the UK, Europe, Australia, Pakistan and Bangladesh. According to the site's regional legal notices, ACE Money Transfer Limited is authorised and regulated by the FCA in the UK (reference 506692); ACE Money Transfer IE Limited is regulated by the Central Bank of Ireland (C500488); ACE EUROPE sp. z o.o. is supervised by the Polish Financial Supervision Authority (KNF) (IP49/2020); in Canada it has a FINTRAC registration under the name HabibExpress Limited (M08632222), and ACE Money Transfer Limited PTY in Australia is a company registration (ACN 626 577 268). The service is aimed at individual clients: recipients can receive money in a bank account or at cash pick-up points; transfers can be paid by debit card, credit card, online bank transfer, Google Pay and Apple Pay; there is a mobile app. Because the official site blocks access from this server, the information is based on archived copies of the site from August 2026 and September 2025. According to the FCA register, ACE Money Transfer Limited is an authorised payment institution with a money remittance permission. This information is the company's own statement.
Account Details
ACCOUNT TYPESIndividual
MIN. DEPOSITNot stated
PLATFORMSWebsite · Mobile app (iOS, Android)
PRODUCTSInternational money transfers · Bank deposit payouts · Cash pick-up
Licences and regulation
FCA (United Kingdom)
Licence no.FRN 506692
Licence holderACE MONEY TRANSFER LIMITED
ScopeListed in the FCA register as an Authorised Payment Institution under ACE MONEY TRANSFER LIMITED (FRN 506692) since 1 Jun 2018.
StatusVerified
CBI (Ireland)
Licence no.C500488
Licence holderACE Money Transfer IE Limited
ScopeListed in the Central Bank of Ireland register as a payment institution authorised under PSD2 under ACE Money Transfer IE Limited, trading as ACE Money Transfer (C500488).
StatusVerified
KNF (Poland)
Licence no.IP49/2020
Licence holderACE EUROPE sp. z o.o.
ScopeThe company states that ACE EUROPE sp. z o.o. is supervised by the Polish Financial Supervision Authority (KNF) (IP49/2020). The record could not be verified because the KNF register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: September 2026 – October 2026
Withdrawal / payment: 49
Other: 22
Account / trading conditions: 11
Customer support: 9
Identity verification: 2
No. 134 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).
The complaint distribution is based on the latest 1-star reviews on ACE Money Transfer's Trustpilot page (93) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the ACE Money Transfer name are left out. Across the complaints, delayed or undelivered transfers and slow refunds, exchange rates seen as poor and extra fees, and difficulty reaching customer support stand out.
Sources and verification history
Official company sourcesacemoneytransfer.com — homepage (Internet Archive, 7 Aug 2026; regional legal notices), Company Profile (Internet Archive, 20 Sep 2025); live site could not be read because of Cloudflare
Regulator recordsFCA — ACE MONEY TRANSFER LIMITED, FRN 506692 (register.fca.org.uk) · CBI — ACE Money Transfer IE Limited, C500488 (registers.centralbank.ie)
Company registerCompanies House — ACE MONEY TRANSFER LIMITED, company no 04502952, incorporated 5 Aug 2002
User feedback sourcesTrustpilot · Şikayetvar · WikiFX