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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

ACE Union

E-money institution · United Kingdom

About the company

Legal company nameAce Union Limited
Year founded—
Headquarters / registered countryManchester, United Kingdom
Websitewww.aceunion.com
Last checked08.10.2026

According to its official website, ACE Union is a payments and e-money service that lets individuals and businesses send and manage personal and business payments worldwide; its legal name is Ace Union Limited. Personal services include international money transfers to bank accounts and, in some countries, mobile wallets, airtime top-ups, bill payments for Pakistan only and an e-money account that can be spent by card; video ID verification is used at account opening. ACE Business currently offers only single-director UK companies an e-money business account, international B2B payments at live exchange rates, Direct Debits and contactless NFC acceptance (Tap to Pay); invoicing and virtual and physical cards are described as coming soon. The company states that it is authorised by the FCA as an Authorised Electronic Money Institution under the Payment Services Regulations 2017 and the Electronic Money Regulations 2011 (FRN 900476); it says e-money is not a deposit and is not covered by the FSCS, and that client funds are safeguarded. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal e-money account · ACE Business account (single-director UK companies)
MIN. DEPOSITNot stated
PLATFORMSACE Union mobile app · ACE Business app · Website
PRODUCTSInternational money transfers · E-money account and card · Airtime top-ups · Bill payments (Pakistan) · International B2B payments · Direct Debits · Tap to Pay acceptance

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900476
Licence holderAce Union Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Ace Union Limited (FRN 900476) since 3 May 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: July 2023 – October 2026

  • Account / trading conditions: 12
  • Withdrawal / payment: 11
  • Identity verification: 3
  • Customer support: 1
  • Other: 1

No. 298 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 272. · Withdrawal / payment: 268. · Identity verification: 186. · Customer support: 341. · Other: 314.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on ACE Union's Trustpilot page (28) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the ACE Union name are left out. Across the complaints, accounts frozen or closed under compliance reviews, held funds and transfers that never arrived, and repeated document requests stand out.

Sources and verification history

Official company sourcesaceunion.com — homepage, FAQs, security, personal and business terms and conditions (read from the site's application bundle)
Regulator recordsFCA — Ace Union Limited, FRN 900476 (register.fca.org.uk)
Company registerCompanies House — Ace Union Limited, company no 09530233
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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