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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Airwallex

E-money institution · United Kingdom

About the company

Legal company nameAirwallex (UK) Limited
Year founded2015
Headquarters / registered countryLondon, United Kingdom
Websitewww.airwallex.com/en-uk
Last checked08.10.2026

According to its official website, Airwallex is a financial platform offering payments, treasury and spend management to global businesses and says it serves more than 675,000 businesses directly or through platform customers. The site says the group was founded in Melbourne in 2015, operates a dual-headquarters model spanning Singapore and San Francisco, and has 27 offices and more than 85 licences and registrations. Services in the United Kingdom are provided by London-registered Airwallex (UK) Limited; according to the site footer it is an authorised Electronic Money Institution regulated by the Financial Conduct Authority (FCA) (FRN 900876), and customer funds are safeguarded in line with local regulations. Services are for businesses only: multi-currency business accounts that receive funds in more than 20 currencies, international transfers to more than 200 countries at interbank rates, corporate cards, expense management and bill pay, payment acceptance through online checkout, payment links, e-commerce plugins and in-person POS with more than 160 local payment methods, invoicing and subscription billing, and APIs that let platforms build their own financial products. The banking platform is said to be provided in partnership with licensed banks. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusinesses and platforms only
MIN. DEPOSITNot stated
PLATFORMSOnline account · APIs
PRODUCTSMulti-currency business account · International transfers and FX · Corporate cards and spend management · Online and in-person payment acceptance · Billing · Payment APIs

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900876
Licence holderAirwallex (UK) Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Airwallex (UK) Limited (FRN 900876) since 26 Nov 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: January 2024 – October 2026

  • Withdrawal / payment: 73
  • Account / trading conditions: 28
  • Customer support: 6
  • Identity verification: 4
  • Other: 4

No. 74 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 27. · Account / trading conditions: 177. · Customer support: 197. · Identity verification: 166. · Other: 183.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Airwallex's Trustpilot page (95) and Şikayetvar (20) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Airwallex name are left out. Across the complaints, funds held for long periods, transfers not reaching the recipient account, and accounts restricted or applications refused without explanation stand out.

Sources and verification history

Official company sourcesairwallex.com — en-uk homepage and footer, global/who-we-are page
Regulator recordsFCA — Airwallex (UK) Limited, FRN 900876 (register.fca.org.uk)
Company registerCompanies House — AIRWALLEX (UK) LIMITED, company no 10103420, incorporated 05.04.2016
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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