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Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Altery

E-money institution · International

About the company

Legal company nameAltery EU Limited · Altery Ltd
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitealtery.com
Last checked09.10.2026

According to its official website, Altery is a money account and payments platform designed for everyday life. It offers holding GBP, EUR and USD in one account, converting between these currencies at live rates, sending and receiving money instantly, sending money directly to Mastercard and Visa cards, and international money transfers; for businesses it also mentions currency wallets, cross-border payments, card issuing at scale, multi-company management and digital asset support. Accounts are opened through the mobile app. Altery Ltd in the UK (company no 06984177, London) is authorised by the FCA as an electronic money institution (FRN 901037). The site states that Altery has been launched in the EU through Altery EU Ltd (HE 415141, 115.1.3.61, Limassol), authorised by the Central Bank of Cyprus as an electronic money institution, to a limited group of early access users. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal and business accounts · Early access in the EU
MIN. DEPOSITNot stated
PLATFORMSAltery mobile app (iOS and Android) · Altery Business app
PRODUCTSMulti-currency account in GBP, EUR and USD · Currency conversion · International transfers · Card payouts · Business card issuing

Licences and regulation

CBC (Republic of Cyprus)

Licence no.115.1.3.61
Licence holderAltery EU Limited
ScopeListed in the Central Bank of Cyprus register as an authorised electronic money institution under Altery EU Limited (115.1.3.61); licence date 13 May 2025.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 901037
Licence holderAltery LTD
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Altery LTD (FRN 901037) since 7 July 2020.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: August 2024 – October 2026

  • Withdrawal / payment: 15
  • Identity verification: 7
  • Account / trading conditions: 5
  • Customer support: 3

MEDIUM — COMPLAINT LEVEL

51% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Medium · Identity verification: Very high · Account / trading conditions: Low · Customer support: Medium

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Altery's Trustpilot page (30) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Altery name are left out. Across the complaints, incoming payments and funds being held for days or weeks during reviews, repeated document requests and identity verification problems, and accounts being restricted or closed stand out.

Sources and verification history

Official company sourcesaltery.com — homepage and footer; App Store (Altery, Altery Business banking — seller ALTERY LTD)
Regulator recordsCentral Bank of Cyprus — Altery EU Limited, 115.1.3.61 (centralbank.cy) · FCA — Altery Ltd, FRN 901037 (register.fca.org.uk)
Company registerCyprus Registrar of Companies — Altery EU Limited, HE 415141 · Companies House — Altery Ltd, company no 06984177
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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