Legal company nameAltify SA Capital (Pty) Ltd · Altify SA DAS (Pty) Ltd · Motif Labs GmbH
Year founded2018
Headquarters / registered countryLondon, United Kingdom
Websitewww.altify.app
Last checked10.10.2026
According to its official website, Altify is an investment platform that set out in 2018 to make alternative investing easier and was formed in 2023 through the merger of Revix and Coinpanion. The site says Altify is headquartered in London with an office in Cape Town, that its founder and CEO is Sean Sanders, and that it has received investment from JSE-listed Sabvest and several venture capital funds. In South Africa services are provided through Altify SA Capital (Pty) Ltd (FSP 52727), a Category I and II authorised financial services provider, and Altify SA DAS (Pty) Ltd (FSP 53289), a crypto asset service provider (CASP); the site states that Altify SA Capital is also a third-party payment provider (TPPP) and that clients in Switzerland are served by Motif Labs GmbH, a member of the self-regulatory organisation VQF. The platform offers more than 50 crypto assets, crypto bundles, tokenised US shares, gold, stablecoins, yield-bearing private credit products, recurring buys, OTC trading and custody built on Fireblocks; the buy and sell fee is 0.50% and the minimum trade amount is 150 ZAR. The site says its information is intended for persons outside the European Union, the United Kingdom and the United States. This information is the company's own statement.
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Altify SA Capital (Pty) Ltd (FSP 52727); authorised since 15 Mar 2023; approved product classes: derivative instruments, shares, crypto assets, bonds and money market instruments.
StatusVerified
FSCA (South Africa)
Licence no.FSP 53289
Licence holderAltify SA DAS (Pty) Ltd
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Altify SA DAS (Pty) Ltd (FSP 53289); authorised since 13 Jun 2024; approved product classes: crypto assets.
StatusVerified
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: September 2020 – October 2026
Withdrawal / payment: 26
Account / trading conditions: 13
Other: 10
Customer support: 6
Identity verification: 5
Bonus / promotion: 4
HIGH — COMPLAINT LEVEL
39% of institutions with complaint records received more complaints than this one.
BY TOPIC — Withdrawal / payment: High · Account / trading conditions: Medium · Other: Very high · Customer support: High · Identity verification: High · Bonus / promotion: Very high
The complaint distribution is based on the 1-star reviews on Altify's Trustpilot page (64) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Altify name are left out. Across the complaints, the freezing of part of client assets after a service provider's problems in the Revix era and difficulty withdrawing, high fees, and login and support problems after the merger stand out.
Sources and verification history
Official company sourcesaltify.app — homepage, About, Fees, Compliance, Tokenised Stocks, Private Credit, OTC pages and footer
Regulator recordsFSCA — Altify SA Capital (Pty) Ltd, FSP 52727 (fsca.co.za) · FSCA — Altify SA DAS (Pty) Ltd, FSP 53289 (fsca.co.za)
Company registerCIPC (Companies and Intellectual Property Commission) — Altify SA Capital (Pty) Ltd, 2022/321703/07 · Altify SA DAS (Pty) Ltd, 2018/352788/07
User feedback sourcesTrustpilot · Şikayetvar · WikiFX