ForexQ.com
ForexQ.com
Bank · India
According to its official website, Axis Bank is India's third-largest private sector bank. Formerly known as UTI Bank, it was promoted in 1993 by SUUTI, LIC and general insurance companies and began operations in 1994. Its registered office is in Ahmedabad and its corporate office is Axis House in Mumbai. The site states that as of 31 March 2026 it served about 54 million customers through 6,275 branches and 12,796 ATMs and cash recyclers; the bank serves large and mid-sized corporates, SMEs, agriculture and retail customers. In 2023 it acquired Citibank's consumer business in India, and its wealth management business runs under the Burgundy brand. Its overseas operations comprise seven international offices, including branches in Singapore, Dubai (DIFC) and GIFT City, focused on corporate lending, trade finance, syndication, investment banking, liability business and private banking and wealth management. The DIFC branch is listed in the DFSA register under Axis Bank Limited with reference F000326. This information is the company's own statement.
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on Trustpilot, WikiFX and Şikayetvar, and one person's records count once.
Period reviewed: April 2026 – October 2026
HIGH — COMPLAINT LEVEL
28% of institutions with complaint records received more complaints than this one.
BY TOPIC — Loans and credit cards: Very high · Customer support: Very high · Withdrawals and payments: Medium · Account blocks and freezes: High · Fees and commissions: Very high · Other: High · Unauthorised transactions: Very high
The complaint distribution is based on the latest 1-star reviews on Axis Bank's Trustpilot page (87) as of 15 October 2026; one person's reviews count once, and records about fake sites and third parties using the Axis Bank name are left out. Across the complaints, loan and card charges and card delivery delays, accounts frozen over KYC updates and unresolved requests stand out.