ForexQ.com
ForexQ.com
Brokerage firm · Germany
According to its official website, Baader is the brand of Baader Bank AG, which traces its roots to 1983 when Uto Baader began trading at the Munich Stock Exchange, is headquartered in Unterschleissheim near Munich and holds a full banking licence; the site describes the bank as one of the leading partners for securities and banking services in Europe and says it has around 550 employees. Baader Bank acts as a market maker (specialist) for around 800,000 financial instruments on the Berlin, Frankfurt, Munich and Stuttgart exchanges, offers exchange and over-the-counter trading in equities, bonds, funds and ETFs and securitised derivatives, and runs market making, brokerage and B2B crypto trading under the Baader Trading umbrella. The bank also provides account and custody services for neobrokers, online asset managers, fintechs and banks, and offers corporate finance services such as IPOs, capital increases and equity research focused on the DACH region. According to the imprint, the bank is registered with the Munich District Court under HRB 121537 and is supervised by BaFin. According to the group structure page, Baader Helvea AG is a wholly owned Swiss subsidiary of Baader Bank AG headquartered in Zurich; Baader Helvea AG is listed by FINMA as a securities firm, and Baader Bank AG is listed as a remote member of Swiss trading venues. This information is the company's own statement.
User reports found online are classified by topic. The reports are compiled from records on Trustpilot, WikiFX, Şikayetvar and FastBull, and one person's records count once.
96 COMPLAINTS · Period reviewed: May 2026 – November 2026
26% of institutions with complaint records received more complaints than this one. 34% of complaints concern customer support.
| TOPIC | COMPLAINTS | SHARE | LEVEL WITHIN SECTOR |
|---|---|---|---|
| Customer support | 33 | 34% | Very high |
| Withdrawals and payments | 31 | 32% | High |
| Account and trading conditions | 16 | 17% | High |
| Other | 15 | 16% | Very high |
| Account closure | 1 | 1% | High |
The level is calculated by comparison with institutions in the same sector. Sources: Trustpilot · Şikayetvar · WikiFX · FastBull
The complaint distribution is based on the latest 1-star reviews on Baader Bank's Trustpilot page (96) as of 25 October 2026; one person's reviews count once, and records about fake sites and third parties using the Baader name are left out. Across the complaints, unanswered requests, lengthy securities account transfers and delayed payments, and tax document and account access problems stand out.
Institutions operating in Share and exchange brokerage that hold at least one verified licence and have a lower complaint level than Baader.
The list is generated automatically from the sourced complaint counts, sector-based complaint levels and verified licence records of institutions in the same category; it is not a recommendation or a ranking. There is no paid placement.
According to the data, Baader has 4 verified licences (FINMA, BaFin, SEC); 96 user reports have been reviewed. This page does not express an opinion; licence records come from official registers and reports from sourced records.
Licences verified in official registers: FINMA (Switzerland); FINMA (Switzerland); BaFin (Germany) – 20000004; SEC (United States) – SEC 8-66540 · CRD 132007.
96 user reports about Baader were classified in the period May 2026 – November 2026. Most frequent topic: Customer support (33). Sources: Trustpilot, Şikayetvar, WikiFX, FastBull.
Use the "File a Complaint" button on this page to open the form; the institution is preselected. Describe the issue, the date and attach any supporting documents. The complaint is reviewed by our team, published if eligible and forwarded to the institution; with the tracking link you receive, you can follow the process and the institution’s reply.
Licence records are checked against official registers (last verification 25.10.2026). Complaint records are re-scanned every month on Trustpilot, Şikayetvar, WikiFX, FastBull. The institution’s details were last checked on 25.10.2026.