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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Bank First

Bank · Australia

About the company

Legal company nameVictoria Teachers Limited
Year founded—
Headquarters / registered countryMelbourne, Australia
Websitewww.bankfirst.com.au
Last checked09.10.2026

According to its official website, Bank First is the trading name of Victoria Teachers Limited and, as a mutual bank owned entirely by its customers, exists for its members rather than shareholders. The site explains that it grew out of a credit union formed by teachers in the early 1970s, that it puts teachers, nurses and allied health professionals first, and that schools have benefited from its Teaching Initiatives Program for over 30 years. Its address in the ASIC record is in Hawthorn East, Melbourne. It offers transaction accounts, Strong Start Saver, First Home Bonus Saver, Online Saver and Bonus Saver savings accounts, a pension account, school and preschool accounts and term deposits of 90 days to 5 years from AUD 500, and provides credit cards, home, personal and car loans and travel and foreign exchange services. Car, home, travel and landlord insurance is issued by Insurance Australia Limited under the CGU brand, with Bank First arranging it under its own AFS licence. Accounts are used through online banking, the mobile app, Apple Pay and Google Pay. This information is the company's own statement.

Account Details

ACCOUNT TYPESTransaction accounts · Savings (Strong Start Saver, First Home Bonus Saver, Online Saver, Bonus Saver) · Pension account · Term deposit · School accounts
MIN. DEPOSIT500 AUD (term deposit)
PLATFORMSOnline banking · Mobile app · Apple Pay · Google Pay
PRODUCTSDeposit and savings accounts · Term deposits · Credit cards · Home, personal and car loans · Travel and foreign exchange services · Insurance (car, home, travel, landlord, health)

Licences and regulation

ASIC (Australia)

Licence no.AFSL 240960
Licence holderVICTORIA TEACHERS LIMITED
ScopeAFS licence held since 9 Mar 2004. According to ASIC's record, authorised to advise on deposit and payment products, general and life insurance, government bonds, managed investment schemes, superannuation and margin lending, and to issue and deal in these classes, for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2023 – October 2026

  • Account / trading conditions: 1

VERY LOW — COMPLAINT LEVEL

92% of institutions with complaint records received more complaints than this one.

BY TOPIC — Account / trading conditions: Low

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the Bank First Trustpilot page (1) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bank First name are left out. Across the complaints, allegations that an account was opened without the customer's knowledge and that the accounts were closed after the customer objected stand out.

Sources and verification history

Official company sourcesbankfirst.com.au — homepage, About Us, Term Deposits pages, footer (legal information)
Regulator recordsASIC — VICTORIA TEACHERS LIMITED, AFSL 240960 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 44 087 651 769 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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