ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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PAYMENT INSTITUTIONTravelex

The Australian arm of the global foreign exchange brand Travelex, whose roots go back to a first store opened in London in 1976; it sells foreign cash and the multi-currency Travelex Money Card through airport and store networks and holds an ASIC AFS licence.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

BankVic

Bank · Australia

About the company

Legal company namePolice Financial Services Limited
Year founded1974
Headquarters / registered countryMelbourne, Australia
Websitewww.bankvic.com.au
Last checked09.10.2026

According to its official website, BankVic is the trading name of Police Financial Services Limited and is 100% owned by its members. The site states that it was founded around 50 years ago by six Victoria Police officers who wanted to support their colleagues' financial wellbeing, that it has put people before profits since 1974 and that it now has more than 120,000 members from the police, health and emergency services sectors and AUD 3 billion in assets; profits are reinvested into the business and communities, with partnerships including Victoria Police Legacy, the Blue Ribbon Foundation and The Police Association Victoria. It is headquartered in Melbourne. The bank offers an everyday account, savings accounts, term deposits, Qantas Visa and Low Rate Visa credit cards, first home, investment and refinance home loans, personal and car loans, and home, vehicle and travel insurance; accounts are used through the banking app, branches and ATMs. This information is the company's own statement.

Account Details

ACCOUNT TYPESEveryday Account · Savings accounts (Bonus Saver, EasyInvest, Little Copper Club, Pension Plus) · Term deposit
MIN. DEPOSITNot stated
PLATFORMSMobile app · Branches and ATMs
PRODUCTSEveryday and savings accounts · Term deposits · Credit cards · Home loans · Personal and car loans · Home, vehicle and travel insurance

Licences and regulation

ASIC (Australia)

Licence no.AFSL 240293
Licence holderPOLICE FINANCIAL SERVICES LIMITED
ScopeAFS licence held since 5 Jan 2004. According to ASIC's record, it covers advice and dealing in deposits, payment products, general insurance, government bonds, life risk insurance, managed funds (incl. IDPS), RSA, debentures and superannuation, and issuing deposits and RSA; retail and wholesale.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: February 2024 – October 2026

  • Customer support: 1
  • Account / trading conditions: 1

VERY LOW — COMPLAINT LEVEL

87% of institutions with complaint records received more complaints than this one.

BY TOPIC — Customer support: Low · Account / trading conditions: Low

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the BankVic Trustpilot page (2) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the BankVic name are left out. Across the complaints, declined credit card applications, unanswered follow-ups on loan and refinancing applications and slow customer service stand out.

Sources and verification history

Official company sourcesbankvic.com.au — homepage, Our Story, Savings and Term Deposits pages, footer (legal information)
Regulator recordsASIC — POLICE FINANCIAL SERVICES LIMITED, AFSL 240293 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 33 087 651 661 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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