ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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BANKTaiwan Cooperative Bank Sydney Branch

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PAYMENT INSTITUTIONTravelex

The Australian arm of the global foreign exchange brand Travelex, whose roots go back to a first store opened in London in 1976; it sells foreign cash and the multi-currency Travelex Money Card through airport and store networks and holds an ASIC AFS licence.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Bendigo Bank

Bank · Australia

About the company

Legal company nameBendigo and Adelaide Bank Limited
Year founded1858
Headquarters / registered countryBendigo, Australia
Websitewww.bendigobank.com.au
Last checked09.10.2026

According to its official website, Bendigo Bank has served Australian communities since 1858 and is operated by Bendigo and Adelaide Bank Limited (ABN 11 068 049 178); the site says it began when Bendigo's settlers pooled their resources to fund homes and businesses. The Bendigo and Adelaide Bank website has also been consolidated into the Bendigo Bank site. The bank is known for its Community Bank model, in which profits are shared with the local towns it serves; the site cites more than 300 Community Bank branches and more than AUD 467 million returned to communities. The bank offers personal and business customers the Everyday Account with no monthly fees, savings accounts, term deposits, credit cards, home and personal loans, insurance and business banking; services are provided through branches, phone, internet banking and the mobile app. The site states that the bank is an authorised deposit-taking institution (ADI) and that deposits are guaranteed by the Financial Claims Scheme up to AUD 250,000 per account holder. This information is the company's own statement.

Account Details

ACCOUNT TYPESEveryday Account (transaction account) · Savings accounts · Term deposits · Business accounts
MIN. DEPOSIT1,000 AUD (term deposit)
PLATFORMSInternet banking (e-banking) · Mobile app · Branches and Community Bank branches · Phone banking
PRODUCTSAccounts and term deposits · Credit cards · Home and personal loans · Insurance · Business banking

Licences and regulation

ASIC (Australia)

Licence no.AFSL 237879
Licence holderBENDIGO AND ADELAIDE BANK LIMITED
ScopeAFS licence held since 16 Feb 2004. According to ASIC's record, authorised to advise on and deal in deposit and payment products, derivatives, foreign exchange, insurance, securities, managed funds and superannuation, and to make markets in derivatives and FX, for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2024 – October 2026

  • Account / trading conditions: 34
  • Customer support: 34
  • Withdrawal / payment: 19
  • Identity verification: 4
  • Other: 1

HIGH — COMPLAINT LEVEL

26% of institutions with complaint records received more complaints than this one.

BY TOPIC — Account / trading conditions: High · Customer support: Very high · Withdrawal / payment: High · Identity verification: High · Other: Medium

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Bendigo Bank Trustpilot page (92) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bendigo Bank name are left out. Across the complaints, long phone wait times and staff attitude, app and internet banking outages and access problems after the transfer of Adelaide Bank accounts, and frozen accounts or blocked transfers stand out.

Sources and verification history

Official company sourcesbendigobank.com.au — homepage, About us, Term deposits, Community Bank pages, footer
Regulator recordsASIC — BENDIGO AND ADELAIDE BANK LIMITED, AFSL 237879 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 11 068 049 178 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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