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Know the type of information.We classify user complaints, company statements and official records separately.
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INSTITUTIONAL LIQUIDITY PROVIDEREdgewater Markets

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BROKERAGE FIRMEdiphy

London-based, FCA-authorised Ediphy Markets Ltd (FRN 823631) offers institutional clients multi-venue execution in bonds, interest rate swaps and inflation products via fairEx, together with data and analytics services.

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INSTITUTIONAL CRYPTO DERIVATIVES DEALEREnhanced Digital Group

London-based, FCA-authorised Enhanced Digital Group UK Limited (FRN 994619) offers institutions bespoke structured derivatives on digital assets and acts as principal counterparty.

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BROKERAGE FIRMFCS Capital Markets

London-based, FCA-authorised FCS Capital Markets Ltd (FRN 772626) offers professional clients equity, derivatives and bond execution as well as AMC and securitisation structures, and does not serve retail clients.

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INVESTMENT PLATFORMFidelity International

Fidelity International's UK personal investing platform offers funds, shares, ETFs, ISAs and SIPPs through FCA-authorised Financial Administration Services Limited (FRN 122169).

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Blockchain.com

Crypto exchange · United Kingdom

About the company

Legal company nameBlockchain.com Operations (UK) Limited · Blue Cube (Malta) Limited · Blockchain.com (Singapore) Pte. Ltd. · Blockchain.com, Inc.
Year founded2011
Headquarters / registered countryStockport, United Kingdom
Websitewww.blockchain.com
Last checked08.10.2026

According to its official website, Blockchain.com began its work in 2011 and describes itself as the global infrastructure platform for digital assets; it says more than 95 million wallets have been created and over USD 1.1 trillion in volume has moved through the platform. For retail users it offers a brokerage app for buying, selling and swapping crypto, a self-custody DeFi wallet, rewards (Rewards/Earn) products, crypto-backed loans and tools such as the Blockchain Explorer; it also serves institutional clients, and product availability varies by country. According to its licences page, its UK entity is registered with the FCA as a cryptoasset firm under the Money Laundering Regulations (MLRs) (FRN 1036678; shown on the page as BC Operations Limited and in the FCA register as Blockchain.com Operations (UK) Limited); the FCA's MLR registration is an anti-money-laundering registration, not an investment-services licence. Other group entities include Blue Cube (Malta) Limited, which holds a MiCA licence from the MFSA in Malta, Blockchain.com (Singapore) Pte. Ltd., authorised by the MAS, Blockchain.com (Cayman) Limited, registered as a VASP in the Cayman Islands, and Blockchain.com, Inc. in the US, registered with FinCEN and holding many state money transmitter licences. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal account · Institutional account
MIN. DEPOSITNot stated
PLATFORMSBlockchain.com app · Web platform · DeFi wallet · Exchange and APIs
PRODUCTSCrypto buying, selling and swaps · DeFi wallet · Rewards/Earn · Crypto-backed loans · Blockchain Explorer · Institutional services

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 1036678
Licence holderBLOCKCHAIN.COM OPERATIONS (UK) LIMITED
ScopeRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: BLOCKCHAIN.COM OPERATIONS (UK) LIMITED (FRN 1036678); registered since 10 Feb 2026.
StatusVerified

MFSA (Malta)

Licence no.BCML8-25339
Licence holderBlue Cube (Malta) Limited
ScopeListed in ESMA's interim MiCA register as an MFSA-authorised crypto-asset service provider (CASP) under the name Blockchain.com Operations (Malta) Limited; authorised on 22 Oct 2025. The same LEI is registered in GLEIF under Blue Cube (Malta) Limited.
StatusVerified

MAS (Singapore)

Licence no.PS20200530
Licence holderBlockchain.com (Singapore) Pte. Ltd.
ScopeThe company states that Blockchain.com (Singapore) Pte. Ltd. is authorised by the MAS (PS20200530). The record could not be verified because the MAS register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2026 – October 2026

  • Withdrawal / payment: 35
  • Identity verification: 14
  • Account / trading conditions: 7
  • Customer support: 5
  • Other: 4

No. 231 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 116. · Identity verification: 36. · Account / trading conditions: 314. · Customer support: 216. · Other: 183.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Blockchain.com Trustpilot page (65) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Blockchain.com name are left out. Across the complaints, deposits and withdrawals left pending for weeks, accounts restricted during source-of-funds reviews, and support giving templated replies stand out.

Sources and verification history

Official company sourcesblockchain.com — homepage (Internet Archive, 1 Oct 2026; the live site returns 403 to this server), Legal / Licenses
Regulator recordsFCA — BLOCKCHAIN.COM OPERATIONS (UK) LIMITED, FRN 1036678 (register.fca.org.uk) · ESMA interim MiCA register — Blockchain.com Operations (Malta) Limited (MFSA) · GLEIF — LEI 254900GDCT8070R2VV26
Company registerCompanies House — Blockchain.com Operations (UK) Limited, company no 15126764
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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