Legal company nameBlockchain.com Operations (UK) Limited · Blue Cube (Malta) Limited · Blockchain.com (Singapore) Pte. Ltd. · Blockchain.com, Inc.
Year founded2011
Headquarters / registered countryStockport, United Kingdom
Websitewww.blockchain.com
Last checked08.10.2026
According to its official website, Blockchain.com began its work in 2011 and describes itself as the global infrastructure platform for digital assets; it says more than 95 million wallets have been created and over USD 1.1 trillion in volume has moved through the platform. For retail users it offers a brokerage app for buying, selling and swapping crypto, a self-custody DeFi wallet, rewards (Rewards/Earn) products, crypto-backed loans and tools such as the Blockchain Explorer; it also serves institutional clients, and product availability varies by country. According to its licences page, its UK entity is registered with the FCA as a cryptoasset firm under the Money Laundering Regulations (MLRs) (FRN 1036678; shown on the page as BC Operations Limited and in the FCA register as Blockchain.com Operations (UK) Limited); the FCA's MLR registration is an anti-money-laundering registration, not an investment-services licence. Other group entities include Blue Cube (Malta) Limited, which holds a MiCA licence from the MFSA in Malta, Blockchain.com (Singapore) Pte. Ltd., authorised by the MAS, Blockchain.com (Cayman) Limited, registered as a VASP in the Cayman Islands, and Blockchain.com, Inc. in the US, registered with FinCEN and holding many state money transmitter licences. This information is the company's own statement.
ScopeRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: BLOCKCHAIN.COM OPERATIONS (UK) LIMITED (FRN 1036678); registered since 10 Feb 2026.
StatusVerified
MFSA (Malta)
Licence no.BCML8-25339
Licence holderBlue Cube (Malta) Limited
ScopeListed in ESMA's interim MiCA register as an MFSA-authorised crypto-asset service provider (CASP) under the name Blockchain.com Operations (Malta) Limited; authorised on 22 Oct 2025. The same LEI is registered in GLEIF under Blue Cube (Malta) Limited.
ScopeThe company states that Blockchain.com (Singapore) Pte. Ltd. is authorised by the MAS (PS20200530). The record could not be verified because the MAS register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: May 2026 – October 2026
Withdrawal / payment: 35
Identity verification: 14
Account / trading conditions: 7
Customer support: 5
Other: 4
No. 231 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).
The complaint distribution is based on the latest 1-star reviews on the Blockchain.com Trustpilot page (65) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Blockchain.com name are left out. Across the complaints, deposits and withdrawals left pending for weeks, accounts restricted during source-of-funds reviews, and support giving templated replies stand out.
Sources and verification history
Official company sourcesblockchain.com — homepage (Internet Archive, 1 Oct 2026; the live site returns 403 to this server), Legal / Licenses