ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
RECENTLY ADDED

Recently Added Institutions

The latest institution profiles added to ForexQ.com.

BANKE.SUN Bank Sydney Branch

The Sydney branch, opened in 2016, of Taiwan's E.SUN Bank, founded in 1992 and owned by E.SUN Financial Holding; the bank has also run a Brisbane branch since 2018 and holds an ASIC AFS licence.

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BANKLand Bank of Taiwan Brisbane Branch

The Brisbane branch of Land Bank of Taiwan, a Taiwanese bank founded in 1946 that specialises in real estate finance; its ASIC AFS licence covers wholesale clients only.

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BANKTaishin Bank Brisbane Branch

The Brisbane branch, opened on 31 July 2017, of Taiwan's Taishin International Bank, which began operating in 1992; it offers deposits, corporate lending, trade finance and foreign exchange, and holds an ASIC AFS licence.

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BANKTaiwan Business Bank Sydney Branch

The Sydney branch of Taiwan Business Bank (TBB), a Taiwanese bank focused on SME finance that also has a Brisbane branch in Australia; it offers deposits, loans, trade finance and remittances, and holds an ASIC AFS licence.

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BANKTaiwan Cooperative Bank Sydney Branch

The Sydney branch, opened on 20 September 2011, of Taiwan Cooperative Bank, founded in 1946 and owned by Taiwan Cooperative Financial Holding; it offers deposits, loans, trade and remittance services and acts as the bank's AUD clearing bank.

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PAYMENT INSTITUTIONTravelex

The Australian arm of the global foreign exchange brand Travelex, whose roots go back to a first store opened in London in 1976; it sells foreign cash and the multi-currency Travelex Money Card through airport and store networks and holds an ASIC AFS licence.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

BOQ

Bank · Australia

About the company

Legal company nameBank of Queensland Limited
Year founded1874
Headquarters / registered countryBrisbane, Australia
Websitewww.boq.com.au
Last checked09.10.2026

According to its official website, BOQ is the brand of Bank of Queensland Limited and describes itself as one of Australia's leading regional banks and one of the few still not owned by one of the big banks; it has been doing business since 1874 and is part of the S&P/ASX 100 index. Through a network of branches and mobile bankers across Australia, the bank offers personal and business customers transaction and savings accounts, term deposits, home loans, credit cards, insurance and business banking. The BOQ Group operates several brands: Virgin Money Australia, acquired in 2013; ME Bank, acquired in 2021 from 25 industry superannuation funds; BOQ Specialist (formerly Investec Professional Finance), serving professions such as medical and accounting; and BOQ Finance, which provides asset and cash flow finance. The minimum term deposit is AUD 5,000. Its registered address is in Newstead, Brisbane. This information is the company's own statement.

Account Details

ACCOUNT TYPESEveryday transaction account · Savings accounts (incl. Future Saver) · Term deposits · Business accounts
MIN. DEPOSIT5,000 AUD (term deposit)
PLATFORMSmyBOQ internet banking and app · BOQ Classic internet banking · Branches and mobile bankers
PRODUCTSAccounts and term deposits · Home loans · Credit cards · Insurance · Business banking and finance

Licences and regulation

ASIC (Australia)

Licence no.AFSL 244616
Licence holderBANK OF QUEENSLAND LIMITED
ScopeAFS licence held since 10 Mar 2004. According to ASIC's record, authorised to advise on and deal in deposit and payment products, derivatives, foreign exchange, insurance, bonds, managed funds and securities, and to make a market in foreign exchange and derivatives, for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: December 2025 – October 2026

  • Customer support: 42
  • Account / trading conditions: 27
  • Withdrawal / payment: 15
  • Other: 4

HIGH — COMPLAINT LEVEL

32% of institutions with complaint records received more complaints than this one.

BY TOPIC — Customer support: Very high · Account / trading conditions: High · Withdrawal / payment: Medium · Other: High

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Bank of Queensland Trustpilot page (88) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the BOQ name are left out. Across the complaints, phone waits of hours and unreachable customer service, loss of account access after the December 2025 internet banking and app changeover, and locked accounts and delayed transfers stand out.

Sources and verification history

Official company sourcesboq.com.au — homepage, About us, Term deposits pages, footer
Regulator recordsASIC — BANK OF QUEENSLAND LIMITED, AFSL 244616 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 32 009 656 740 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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