ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

bunq

Bank · Netherlands

About the company

Legal company nameBunq B.V.
Year founded—
Headquarters / registered countryNetherlands
Websitewww.bunq.com
Last checked08.10.2026

According to its official website, bunq is a Dutch bank that offers spending, saving, budgeting and investing in a single mobile app. Customers can open up to 25 money Pockets, each with its own IBAN, receive a digital credit card usable with Apple Pay and Google Pay, and earn a variable bonus interest paid weekly on balances above a personal threshold up to €100,000; the app also offers crypto through Kraken, stock investing from €10 through Ginmon, eSIM and, on the Elite plan, travel insurance with Qover. Promotions on the site cover the Netherlands, Germany, France, Ireland, Spain and other EU countries; there is no UK page. On the Bank of England list of 1 Oct 2026, Bunq B.V. appears among EEA banks authorised to accept deposits in the UK while in Supervised Run-Off; it is listed in the FCA register with status "EEA Authorised" as a services entry with a Netherlands address and is regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal account · Savings account
MIN. DEPOSITNot stated
PLATFORMSMobile app
PRODUCTSAccounts (Pockets) · Savings · Digital credit card · Crypto (Kraken) · Stocks (Ginmon) · eSIM · Travel insurance (Qover)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 838158
Licence holderBunq B.V.
ScopeEEA bank authorised to accept deposits while in Supervised Run-Off (SRO) according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Bunq B.V. with status "EEA Authorised" as a services (not branch) entry (FRN 838158), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: August 2026 – October 2026

  • Withdrawal / payment: 43
  • Account / trading conditions: 24
  • Identity verification: 14
  • Bonus / promotion: 6
  • Customer support: 6
  • Other: 1

No. 89 for most complaints among 520 institutions.

RANK BY TOPIC — Withdrawal / payment: 59. · Account / trading conditions: 144. · Identity verification: 21. · Bonus / promotion: 34. · Customer support: 122. · Other: 204.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the bunq Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the bunq name are left out. Across the complaints, accounts blocked without explanation and held funds, account closures and fees, and repeated identity and income document requests stand out.

Sources and verification history

Official company sourcesbunq.com — homepage (bunq.com/en-gb returns 404; no UK page)
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — Bunq B.V., FRN 838158 (register.fca.org.uk)
Company registerCompany registry details not stated on the site
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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