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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

CAF Bank

Bank · United Kingdom

About the company

Legal company nameCAF BANK LIMITED
Year founded—
Headquarters / registered countryWest Malling, United Kingdom
Websitewww.cafonline.org/home/caf-bank
Last checked08.10.2026

According to its official website, CAF Bank (CAF Bank Limited) is a UK bank fully owned by the charity Charities Aid Foundation (CAF) that provides banking services to charities and social purpose organisations; its registered office is at Kings Hill near West Malling, Kent. The bank says it serves more than 14,000 charities and social purpose enterprises. Its products are the interest-paying CAF Cash current account with a GBP 5 monthly fee, the instant access CAF Gold savings account, secured loans from GBP 150,000 to GBP 10 million, a Mastercard business card and a BACS service; accounts are accessed through online banking and at Post Office, HSBC or RBS branches. Accounts are opened only for UK-based, registered not-for-profit organisations. According to the Bank of England list and the FCA register, the bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected up to a total of GBP 120,000 by the FSCS. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account for charities and social purpose organisations (CAF Cash) · Savings account (CAF Gold)
MIN. DEPOSITNot stated
PLATFORMSOnline banking
PRODUCTSCurrent account · Savings account · Secured loans · Business card · BACS service

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 204451
Licence holderCAF BANK LIMITED
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under CAF BANK LIMITED (FRN 204451), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2025 – October 2026

  • Account / trading conditions: 26
  • Customer support: 1
  • Withdrawal / payment: 1
  • Other: 1

No. 189 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 135. · Customer support: 205. · Withdrawal / payment: 270. · Other: 204.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the CAF Bank Trustpilot page (29) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the CAF Bank name are left out. Across the complaints, loss of online banking access after the June 2025 system change and the long outage in July 2026, disrupted payments and payroll, and long waits on the phone lines stand out.

Sources and verification history

Official company sourcescafonline.org — CAF Bank homepage, About CAF Bank, Current account (CAF Cash), Savings account (CAF Gold) and Secured loans pages, footer
Regulator recordsBank of England PRA bank list (1 Oct 2026) · FCA — CAF BANK LIMITED, FRN 204451 (register.fca.org.uk)
Company registerCompanies House — CAF BANK LIMITED, company no 01837656
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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