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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Cardaq

E-money institution · United Kingdom

About the company

Legal company nameCardaq Limited
Year founded2011
Headquarters / registered countryLondon, United Kingdom
Websitecardaq.com
Last checked08.10.2026

According to its official website, Cardaq is a London-based cards and payments company operating since October 2011 that provides end-to-end card processing and merchant acquiring for low- and medium-risk businesses; it says it serves 1,500 clients. It offers online and in-store payment acceptance, fraud protection, branded card issuing from debit cards to World Elite Mastercard programmes, and e-wallet accounts for businesses, card programmes, institutions (payment facilitator model) and merchants; it integrates through APIs, hosted checkout and plugins and says it is PCI DSS Level 1 certified. The Pridepay and Teido brands also belong to the group; the site shows that it also serves Canada together with Cardaq Canada Limited. According to its firm status page, Cardaq Limited is an electronic money institution authorised by the FCA (FRN 900088) with a passport notification to Gibraltar. According to Companies House the company was incorporated in 2011. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness account · Issuer account · Institutional account · Merchant account · Private account
MIN. DEPOSITNot stated
PLATFORMSMerchant portal · Payment facilitator portal · Mobile app · API
PRODUCTSCard acquiring · Branded card programmes · E-wallet accounts · Payment facilitator (PayFac) services

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900088
Licence holderCardaq Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Cardaq Limited (FRN 900088) since 18 May 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: October 2025 – October 2026

  • Customer support: 2
  • Other: 2

No. 441 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Customer support: 294. · Other: 251.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Cardaq's Trustpilot page (4) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Cardaq name are left out. Across the complaints, unreachable customer service and complaints handling, and allegations that payments were processed for illegal offshore gambling sites stand out.

Sources and verification history

Official company sourcescardaq.com — homepage, About us, firm status page, footer
Regulator recordsFCA — Cardaq Limited, FRN 900088 (register.fca.org.uk)
Company registerCompanies House — CARDAQ LIMITED (formerly COSPAY LIMITED, PAYCO FINANCIAL SERVICES LTD), company no 07805564, incorporated 11.10.2011
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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