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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Caxton

E-money institution · United Kingdom

About the company

Legal company nameCaxton Payments Limited
Year founded2002
Headquarters / registered countryLondon, United Kingdom
Websitecaxton.io
Last checked08.10.2026

According to its official website, Caxton is a London-based payments and FX company with a 25-year history that says it has processed more than £20 billion since 2002 and reached nearly 1 million customers with its card products. Services are provided by Caxton Payments Limited, whose registered office is in London (2 Leman Street); the site says the company is authorised and regulated by the Financial Conduct Authority (FCA) for FSMA business under FRN 431844 and for issuing electronic money and payment services under FRN 900663; according to Companies House the company was incorporated in 2002 as Caxton FX Limited. For businesses it offers multi-currency payments to 196 countries, currency risk management, payroll and supplier payments, paying agent services, escrow and third-party managed client accounts, expense management, business travel cards, virtual cards, white-label solutions and API integration, serving law and accountancy firms, capital markets firms, private equity and SMEs. For individuals it offers international money transfers, a multi-currency travel card and travel extras; the Caxton card is issued by PSI-Pay Ltd under a Mastercard licence. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal account · Business account
MIN. DEPOSITNot stated
PLATFORMSOnline platform · Mobile apps (Caxton Currency Card, Caxton Business) · API
PRODUCTSInternational money transfers · Foreign exchange · Payroll and supplier payments · Escrow and client money accounts · Multi-currency travel card · Business and virtual cards

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900663
Licence holderCaxton Payments Ltd
ScopeListed in the FCA register under Caxton Payments Ltd (FRN 900663); status Registered since 19 Jun 2018. Authorised Electronic Money Institution.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 431844
Licence holderCaxton Payments Limited
ScopeListed in the FCA register under Caxton Payments Limited (FRN 431844); the register shows the status "See full details" and the status could not be verified because the notice could not be read. Its payment institution (PI) status shows as cancelled.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: August 2022 – October 2026

  • Account / trading conditions: 37
  • Customer support: 24
  • Withdrawal / payment: 18
  • Identity verification: 6
  • Other: 4
  • Bonus / promotion: 1

No. 108 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 99. · Customer support: 26. · Withdrawal / payment: 124. · Identity verification: 81. · Other: 115. · Bonus / promotion: 86.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Caxton's Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Caxton name are left out. Across the complaints, inactivity fees, cards declined abroad, unreachable customer service and delayed balance refunds stand out.

Sources and verification history

Official company sourcescaxton.io — homepage, menu and footer (services, solutions, legal information)
Regulator recordsFCA — Caxton Payments Limited, FRN 431844 · Caxton Payments Ltd, FRN 900663 (register.fca.org.uk)
Company registerCompanies House — CAXTON PAYMENTS LIMITED (formerly CAXTON FX LIMITED), company no 04610337, incorporated 05.12.2002
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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