ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Chase UK

Bank · United Kingdom

About the company

Legal company nameJ.P. Morgan Europe Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.chase.co.uk
Last checked08.10.2026

According to its official website, Chase UK is a digital bank that is part of the JPMorganChase family and serves millions of customers in the UK; Chase is a trading name of J.P. Morgan Europe Limited, registered at Canary Wharf in London. To open an account customers must be 18 or over, UK resident and UK tax resident, and have a smartphone and a UK mobile number; banking is done through the mobile app. Its products include a current account, the easy-access Chase Saver and Regular Saver savings accounts, a round-up account, a credit card, 2% cashback of up to 20 pounds a month on selected spending, the J.P. Morgan Personal Investing investment service, and the Chase Protect packaged insurance. According to J.P. Morgan's legal entity information page, the same entity also provides the group's UK investment banking, treasury and securities services, and corporate trustee and depositary services. The site says eligible deposits are protected by the FSCS up to 120,000 pounds. According to the Bank of England list and the FCA register, J.P. Morgan Europe Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account · Chase Saver · Regular Saver · Round-up account
MIN. DEPOSITNot stated
PLATFORMSMobile app
PRODUCTSCurrent account · Savings accounts · Credit card · Cashback · Investing (J.P. Morgan Personal Investing) · Packaged insurance (Chase Protect)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 124579
Licence holderJ.P. Morgan Europe Limited
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under J.P. Morgan Europe Limited (FRN 124579), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: August 2026 – October 2026

  • Withdrawal / payment: 37
  • Account / trading conditions: 26
  • Identity verification: 12
  • Customer support: 10
  • Bonus / promotion: 4
  • Other: 3

No. 99 for most complaints among 520 institutions.

RANK BY TOPIC — Withdrawal / payment: 71. · Account / trading conditions: 135. · Identity verification: 26. · Customer support: 95. · Bonus / promotion: 44. · Other: 140.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Chase UK Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Chase UK name are left out. Across the complaints, accounts frozen and transfers held during reviews, cuts to savings rates for existing customers, and failed identity and selfie checks stand out.

Sources and verification history

Official company sourceschase.co.uk — homepage, Our story, Chase Saver, Regular Saver, credit card, FSCS Protection, Contact us, footer (legal information) · jpmorgan.com — Legal entity information
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — J.P. Morgan Europe Limited, FRN 124579 (register.fca.org.uk)
Company registerCompanies House — J.P. Morgan Europe Limited, company no 00938937, incorporated 18.09.1968
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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