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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

CoinSpot

Crypto exchange · Australia

About the company

Legal company nameCasey Block Services Pty Ltd
Year founded2013
Headquarters / registered countryMelbourne, Australia
Websitewww.coinspot.com.au
Last checked09.10.2026

According to its official website, CoinSpot is a Melbourne-based cryptocurrency exchange founded in 2013; the platform is operated by Casey Block Services Pty Ltd (ABN 19 619 574 186) under the trading name "CoinSpot". The site states that it has more than 3 million customers, lists over 470 digital currencies and charges trading fees from 0.1%. Its services include instant buy, sell and swap, order-book markets, crypto bundles, NFTs, over-the-counter (OTC) trades with a minimum of AUD 20,000, SMSF accounts, an API and the CoinSpot app. The prepaid CoinSpot Mastercard is issued by EML Payment Solutions Limited (AFSL 404131), while Casey Block Services Pty Ltd promotes and distributes the card under its own AFS licence (AFSL 562554). The site says it is a partner of the Digital Economy Council of Australia (DECA) and holds ISO 27001 certification. According to its help centre, the minimum deposit is AUD 1 via PayID, direct deposit, PayPal, card, Apple Pay and Google Pay, and AUD 50 in cash. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual · SMSF · OTC
MIN. DEPOSIT1 AUD (PayID, direct deposit, PayPal, card)
PLATFORMSWeb · CoinSpot app (iOS, Android) · API
PRODUCTSBuying, selling and swapping 470+ cryptocurrencies · Crypto bundles · NFTs · OTC · SMSF · CoinSpot Mastercard (prepaid)

Licences and regulation

ASIC (Australia)

Licence no.AFSL 562554
Licence holderCASEY BLOCK SERVICES PTY LTD
ScopeAFS licence held since 29 Apr 2026. According to ASIC's record, authorised to give general advice on, issue and deal in non-cash payment products for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2023 – October 2026

  • Withdrawal / payment: 43
  • Account / trading conditions: 26
  • Identity verification: 10
  • Other: 10
  • Customer support: 6

VERY HIGH — COMPLAINT LEVEL

19% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Very high · Account / trading conditions: High · Identity verification: Very high · Other: Very high · Customer support: High

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on CoinSpot's Trustpilot page (95) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the CoinSpot name are left out. Across the complaints, blocked crypto transfers to external wallets, restricted or closed accounts, wide spreads and high fees, and accounts reportedly emptied through unauthorised access stand out.

Sources and verification history

Official company sourcescoinspot.com.au — homepage, fees, OTC, SMSF, CoinSpot Mastercard, terms of use; coinspot.zendesk.com — AUD deposit FAQ (updated 30 Sep 2026)
Regulator recordsASIC — CASEY BLOCK SERVICES PTY LTD, AFSL 562554 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 19 619 574 186 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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