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Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Collect & Exchange

Crypto exchange · Cyprus

About the company

Legal company nameCollect & Exchange CY Ltd · Collect-Group Holdings CY Ltd
Year founded—
Headquarters / registered countryLimassol, Cyprus
Websitecollectnexchange.cy
Last checked09.10.2026

According to its official website, Collect & Exchange is a digital asset platform offering businesses and individuals crypto exchange, custody and transfer services under MiCA; it says it has more than 10,000 clients and a volume of around 1 billion. Services are provided by Collect & Exchange CY Ltd, based in Limassol and registered in Cyprus (HE 456884); the company is a subsidiary of Collect-Group Holdings CY Ltd. The site states that the company is authorised by CySEC under MiCA (EU 2023/1114), licence CASP003/25, to provide custody and administration of crypto-assets, exchange of crypto-assets for funds and for other crypto-assets, and transfer services for crypto-assets. Products include crypto-to-fiat and crypto-to-crypto exchange, a corporate crypto wallet, stablecoin services, OTC, crypto payment acceptance (crypto acquiring) via API, instant fiat conversion and dedicated IBAN support; it says it serves the fintech, real estate, law firm, fund and e-commerce sectors. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual · Business
MIN. DEPOSITNot stated
PLATFORMSWeb platform · iOS and Android app · API
PRODUCTSCrypto-to-fiat and crypto-to-crypto exchange · Crypto custody and corporate wallet · Crypto transfers · OTC · Crypto payment acceptance (crypto acquiring) · Stablecoin services

Licences and regulation

CySEC (Republic of Cyprus)

Licence no.CASP003/25
Licence holderCollect & Exchange CY Ltd
ScopeListed in the CySEC register as a crypto-asset service provider (CASP) under MiCA, Collect & Exchange CY Ltd, licence CASP003/25.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2026 – October 2026

  • Identity verification: 1

VERY LOW — COMPLAINT LEVEL

91% of institutions with complaint records received more complaints than this one.

BY TOPIC — Identity verification: Medium

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Collect & Exchange's Trustpilot page (1) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Collect & Exchange name are left out. Across the complaints, an account that could not be used because the additional information required was not specified stands out.

Sources and verification history

Official company sourcescollectnexchange.cy — homepage, About Us, CySEC Regulation page, Terms and Conditions
Regulator recordsCySEC — Collect & Exchange CY Ltd, licence CASP003/25 (cysec.gov.cy)
Company registerCyprus Registrar of Companies — Collect & Exchange CY Ltd, HE 456884
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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