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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Convera

Payment institution · United Kingdom

About the company

Legal company nameConvera UK Limited · Convera UK Financial Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websiteconvera.com/en-gb
Last checked08.10.2026

According to its official website, Convera, formerly known as Western Union Business Solutions, is a foreign exchange and payment solutions company that describes itself as one of the largest cross-border payments companies in the world; it says it serves customers ranging from small business owners to enterprise treasurers, educational and financial institutions, law firms and manufacturers in more than 200 countries and territories. In the UK it does business through Convera UK Financial Limited and Convera UK Limited; the site says Convera UK Limited (company no 04380026), registered in London (Alphabeta Building, 14-18 Finsbury Square), is authorised by the FCA for the provision of payment services (register reference 517165) and registered as a Money Service Business with HMRC, and that Convera UK Financial Limited (company no 13682869) is authorised and regulated by the FCA and also authorised for payment services (register reference 966305). Services cover single or batch international payments in more than 140 currencies to more than 200 countries and territories, collections in more than 100 currencies, a multi-currency holding balance for more than 60 currencies, FX hedging with forward contracts, student fee collection for educational institutions through GlobalPay for Students, and API integrations. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness (companies, educational institutions, financial institutions, investment funds)
MIN. DEPOSITNot stated
PLATFORMSOnline platform · GlobalPay · API
PRODUCTSInternational payments · Collections · Multi-currency account · Forward contracts · FX risk management · Student fee payments

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 517165
Licence holderCONVERA UK LIMITED
ScopeListed in the FCA register as an Authorised Payment Institution under CONVERA UK LIMITED (FRN 517165) since 16 May 2018.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 966305
Licence holderConvera UK Financial Limited
ScopeListed in the FCA register as an Authorised Payment Institution under Convera UK Financial Limited (FRN 966305) since 22 Dec 2022. The register also shows investment arranging, dealing and advising permissions; CFDs for hedging only.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: February 2023 – October 2026

  • Withdrawal / payment: 65
  • Customer support: 10
  • Account / trading conditions: 6
  • Identity verification: 3

No. 193 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 43. · Customer support: 137. · Account / trading conditions: 325. · Identity verification: 186.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Convera's Trustpilot page (84) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Convera name are left out. Across the complaints, allegations that payments, especially university fees, did not reach the recipient or were held for weeks and that refunds were delayed, as well as difficulty reaching customer service, stand out.

Sources and verification history

Official company sourcesconvera.com — en-gb homepage and footer (regulatory information), About Us page
Regulator recordsFCA — CONVERA UK LIMITED, FRN 517165 (register.fca.org.uk; payment institution record) · FCA — Convera UK Financial Limited, FRN 966305 (register.fca.org.uk; payment institution and investment permissions)
Company registerCompanies House — CONVERA UK LIMITED, company no 04380026, incorporated 22.02.2002 · Convera UK Financial Limited, company no 13682869 (FCA register)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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