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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Coutts

Bank · United Kingdom

About the company

Legal company nameCoutts & Company
Year founded1692
Headquarters / registered countryLondon, United Kingdom
Websitewww.coutts.com
Last checked08.10.2026

According to its official website, Coutts was founded in 1692 when John Campbell set up as a goldsmith-banker on the Strand in London, and today it is a private bank and wealth manager serving wealthy individuals and their families. The bank is the UK-incorporated Coutts & Company, headquartered at 440 Strand in London and part of NatWest Group. In wealth management it offers planning and advice, portfolio and fund management, execution-only investing, corporate finance, private markets and philanthropy; in private banking a current account, debit and credit cards, savings accounts, a Cash ISA, mortgages and investment-backed lending; and in commercial banking business accounts, deposits and lending. Eligibility criteria and a monthly relationship fee apply to the current account; the Private Notice Account opens with a minimum balance of 1 GBP and requires a Coutts current account. Services are accessed through the Coutts app and online banking. According to the Bank of England list and the FCA register, Coutts & Company is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESPrivate current account · Savings account · Cash ISA · Business account
MIN. DEPOSIT1 GBP (Private Notice Account)
PLATFORMSMobile app · Online banking
PRODUCTSPrivate banking · Wealth management and investing · Mortgages and loans · Savings and Cash ISA · Commercial banking · Philanthropy advice

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 122287
Licence holderCoutts & Company
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Coutts & Company (FRN 122287), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: November 2018 – October 2026

  • Account / trading conditions: 36
  • Customer support: 22
  • Other: 4
  • Withdrawal / payment: 3

No. 143 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 101. · Customer support: 31. · Other: 115. · Withdrawal / payment: 240.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the Coutts Trustpilot page (65) as of 8 October 2026; one person's reviews count once, and records about third parties and news-driven reviews without personal experience are left out. Across the complaints, access problems with the new digital platform and app, account closures and refused account or loan applications, and an unanswered phone line stand out.

Sources and verification history

Official company sourcescoutts.com — homepage, History, Join us, Banking with us, Current Account, Private Notice Account, Private Reserve Account, Fixed Term Deposit, Cash ISA pages, footer (legal information)
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — Coutts & Company, FRN 122287 (register.fca.org.uk)
Company registerCompanies House — Coutts & Company, company no 00036695
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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