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on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Crypto.com

Crypto exchange · United Kingdom

About the company

Legal company nameForis DAX UK Limited · ForisGFS UK Limited · Foris DAX MT Limited · Foris MT Limited
Year founded2016
Headquarters / registered countryLondon, United Kingdom
Websitecrypto.com
Last checked08.10.2026

According to its official website, Crypto.com is a cryptocurrency platform operating since 2016 that says it has more than 150 million users worldwide. In the UK, Foris DAX UK Limited (company no 12843841), which trades as Crypto.com through the Crypto.com App, is registered with the FCA as a cryptoasset firm under the Money Laundering Regulations (MLR); this registration is an anti-money-laundering registration, not an investment-services licence. The site says some products in the app are provided by other group companies; its licences page also lists an electronic money institution licence for the UK, and ForisGFS UK Limited is listed in the FCA register as an authorised electronic money institution. In Europe, Foris DAX MT Limited is authorised by the Malta Financial Services Authority (MFSA) as a crypto-asset service provider under MiCA, and Foris MT Limited, which says it is licensed by the MFSA as an electronic money institution, issues the Crypto.com Visa Card. The licences page also lists licences and registrations in Singapore, Dubai, Australia, the US and other countries. Products include crypto trading, Earn and staking, the Visa card, Crypto.com Pay and the Onchain wallet. This information is the company's own statement.

Account Details

ACCOUNT TYPESRetail users (Crypto.com App)
MIN. DEPOSITNot stated
PLATFORMSCrypto.com App · Crypto.com Exchange · Onchain wallet
PRODUCTSCrypto trading · Earn and staking · Crypto.com Visa Card · Crypto.com Pay · Onchain wallet

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 941745
Licence holderFORIS DAX UK LIMITED
ScopeRegistered with the FCA as a cryptoasset firm under the Money Laundering Regulations: FORIS DAX UK LIMITED (FRN 941745); registered since 16 Aug 2022.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 988571
Licence holderFORISGFS UK LIMITED
ScopeListed in the FCA register as an Authorised Electronic Money Institution under FORISGFS UK LIMITED (FRN 988571) since 1 Dec 2023.
StatusVerified

MFSA (Malta)

Licence no.LEI 2549005CVR5HH70FDO07
Licence holderForis DAX MT Limited
ScopeAuthorised by the Malta Financial Services Authority on 27 Jan 2025 according to ESMA's MiCA register of crypto-asset service providers; covers custody, exchange of crypto-assets, and execution and transmission of orders.
StatusVerified

MFSA (Malta)

Licence no.—
Licence holderForis MT Limited
ScopeThe company states that Foris MT Limited (company no C 90348) is licensed by the MFSA as an electronic money institution. The record could not be verified because the MFSA register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2024 – October 2026

  • Account / trading conditions: 25
  • Withdrawal / payment: 19
  • Customer support: 17
  • Other: 11
  • Identity verification: 5
  • Bonus / promotion: 1

No. 208 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 196. · Withdrawal / payment: 195. · Customer support: 68. · Other: 65. · Identity verification: 144. · Bonus / promotion: 102.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Crypto.com's Trustpilot page (77) and Şikayetvar (1) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Crypto.com name are left out. Across the complaints, restricted or frozen accounts, delayed withdrawals and deposits, the inability to reach a human agent and allegations of unauthorised account access stand out.

Sources and verification history

Official company sourcescrypto.com — homepage, licenses, about, legal notice on the UK pages
Regulator recordsFCA — FORIS DAX UK LIMITED, FRN 941745 · FCA — FORISGFS UK LIMITED, FRN 988571 (register.fca.org.uk) · ESMA MiCA CASP register — Foris DAX MT Limited (MFSA)
Company registerCompanies House — FORIS DAX UK LIMITED, company no 12843841, incorporated 28 Aug 2020
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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