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Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Currencies Direct

E-money institution · United Kingdom

About the company

Legal company nameCurrencies Direct Ltd · Currencies Direct Spain, E.D.E., S.L. · Currencies Direct External Profit Company · Currencies Direct Inc.
Year founded1996
Headquarters / registered countryLondon, United Kingdom
Websitewww.currenciesdirect.com
Last checked08.10.2026

According to its official website, Currencies Direct is a currency and international payments company founded in 1996 that says it has served more than 500,000 customers, handles more than £10 billion of international payments a year to over 120 countries and has offices worldwide. In the United Kingdom, services are provided by Currencies Direct Ltd, registered at One Canada Square, Canary Wharf, London; the site says the company is authorised by the FCA as an electronic money institution under the Electronic Money Regulations 2011 (FRN 900669). In the EU, electronic money is issued by Currencies Direct Spain, E.D.E., S.L., authorised by the Banco de España as an electronic money institution (6716), which has a branch in Portugal; in South Africa, Currencies Direct External Profit Company is an authorised financial services provider regulated by the FSCA (FSP 43493). The site also lists FINTRAC and Bank of Canada registrations in Canada and money transmitter licences in several US states for Currencies Direct Inc. (NMLS 1232445). It offers personal and business clients international money transfers, currency services for buying property abroad, multi-currency accounts, forward contracts, API and white-label solutions, a 24/7 mobile app and a Mastercard card, issued in the UK by Transact Payments Limited and in the EEA by Transact Payments Malta Limited. This information is the company's own statement.

Account Details

ACCOUNT TYPESPersonal account · Business account
MIN. DEPOSITNot stated
PLATFORMSOnline account · Mobile app (iOS, Android) · API
PRODUCTSInternational money transfers · Currency for buying property abroad · Multi-currency accounts · Forward contracts · Mastercard card · API and white-label solutions

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900669
Licence holderCurrencies Direct Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Currencies Direct Limited (FRN 900669) since 23 Mar 2018.
StatusVerified

FSCA (South Africa)

Licence no.FSP 43493
Licence holderCurrencies Direct South Africa (Currencies Direct External Profit Company)
ScopeListed in the FSCA register under FSP 43493 as Currencies Direct South Africa; status Authorized. The company states that this entity is Currencies Direct External Profit Company.
StatusVerified

Banco de España (Spain)

Licence no.6716
Licence holderCurrencies Direct Spain, E.D.E., S.L.
ScopeThe company states that Currencies Direct Spain, E.D.E., S.L. is authorised by the Banco de España as an electronic money institution (6716). The record could not be verified because the Banco de España register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2024 – October 2026

  • Withdrawal / payment: 37
  • Account / trading conditions: 26
  • Customer support: 12
  • Other: 12
  • Identity verification: 11

No. 85 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 104. · Account / trading conditions: 188. · Customer support: 112. · Other: 59. · Identity verification: 51.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Currencies Direct's Trustpilot page (98) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Currencies Direct name are left out. Across the complaints, transfers held or delayed by compliance checks, exchange rates below the quote and high margins, and accounts closed without explanation stand out.

Sources and verification history

Official company sourcescurrenciesdirect.com — homepage, Regulatory information and App pages, footer
Regulator recordsFCA — Currencies Direct Limited, FRN 900669 (register.fca.org.uk) · FSCA — CURRENCIES DIRECT SOUTH AFRICA, FSP 43493, status Authorized (fsca.co.za)
Company registerCompanies House — CURRENCIES DIRECT LIMITED, company no 03041197, incorporated 03.04.1995
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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