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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Currencycloud

E-money institution · United Kingdom

About the company

Legal company nameThe Currency Cloud Limited · Currencycloud B.V. · Currencycloud Pte Ltd · Visa Australia Services Pty Ltd
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.currencycloud.com
Last checked08.10.2026

According to its official website, Currencycloud is a payments company within Visa ("Currencycloud, a Visa solution") that provides cross-border and multi-currency payment infrastructure to businesses, banks and fintechs. The site says that through virtual wallets and named accounts for clients it lets users collect, convert, pay and manage more than 36 currencies in over 180 countries, and that the platform serves business (B2B) clients through developer APIs; no product is marketed directly to individuals. In the UK its services are provided by The Currency Cloud Limited in London (1 Sheldon Square), which the site says is authorised by the FCA under the Electronic Money Regulations 2011 and the Payment Services Regulations (FRN 900199). According to its regulation page, Currencycloud B.V. is authorised by De Nederlandsche Bank (DNB) as an electronic money institution (R142701), Currencycloud Pte Ltd is licensed by MAS in Singapore as a major payment institution, and Visa Australia Services Pty Ltd holds an ASIC AFS licence for wholesale clients only (536093). In Canada The Currency Cloud Limited is registered with FINTRAC as a money services business (M14700991); in the United States payment services are provided by Visa Global Services Inc. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness clients (banks, fintechs and businesses)
MIN. DEPOSITNot stated
PLATFORMSAPI platform · Developer portal
PRODUCTSMulti-currency virtual accounts · Currency conversion · International payments · Collections

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900199
Licence holderThe Currency Cloud Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under The Currency Cloud Limited (FRN 900199) since 7 Jun 2018.
StatusVerified

DNB (Netherlands)

Licence no.R142701
Licence holderCurrencycloud B.V.
ScopeListed in the DNB public register under Currencycloud B.V. with an electronic money institution authorisation (PSD2 - Wft 2:10a) (R142701); activities since 1 Jul 2020. It holds cross-border service notifications for EEA countries.
StatusVerified

ASIC (Australia)

Licence no.AFSL 536093
Licence holderVisa Australia Services Pty Ltd
ScopeListed in the ASIC licence dataset under VISA AUSTRALIA SERVICES PTY LTD as AFS licence 536093 (since 16 May 2022); dealing and advice in non-cash payment products and foreign exchange contracts for wholesale clients only.
StatusVerified

MAS (Singapore)

Licence no.Not stated
Licence holderCurrencycloud Pte Ltd
ScopeThe company states that Currencycloud Pte Ltd is licensed by MAS as a major payment institution for account issuance, e-money issuance and domestic and cross-border money transfer. The record could not be verified because the MAS register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: April 2022 – October 2026

  • Withdrawal / payment: 9
  • Customer support: 2
  • Account / trading conditions: 2

No. 349 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 285. · Customer support: 294. · Account / trading conditions: 389.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Currencycloud's Trustpilot page (13) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Currencycloud name are left out. Across the complaints, allegations of lost transfers and funds held for long periods, along with unresponsive customer support stand out.

Sources and verification history

Official company sourcescurrencycloud.com — homepage, Legal, Regulation (last updated 28 Oct 2024)
Regulator recordsFCA — The Currency Cloud Limited, FRN 900199 (register.fca.org.uk) · DNB — Currencycloud B.V., R142701 (dnb.nl) · ASIC — Visa Australia Services Pty Ltd, AFSL 536093 (data.gov.au)
Company registerCompanies House — The Currency Cloud Limited, company no 06323311, incorporated 25 Jul 2007
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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