Legal company nameCurrencyFair Limited · CurrencyFair Australia Pty Ltd · CurrencyFair (Singapore) Pte Ltd · CurrencyFair Asia Limited
Year founded2010
Headquarters / registered countryDublin, Ireland
Websitewww.currencyfair.com/en-au/
Last checked09.10.2026
According to its official website, CurrencyFair is a company founded in Ireland in 2010 that offers an online cross-border payment and foreign exchange service to customers globally; the site says it has on-boarded more than 200,000 customers and has offices in Ireland, Australia, the United Kingdom, Singapore and Hong Kong. Personal and business customers can send money to more than 150 countries in more than 20 currencies and use multi-currency accounts and rate alerts; businesses are offered a Xero integration. The site says a flat fee of EUR 3 (or currency equivalent) is charged per transfer and that a margin, varying by currency but typically around 0.53%, is added to currency exchanges. The parent company is CurrencyFair Limited in Dublin, a payment institution regulated by the Central Bank of Ireland (CBI). In Australia the service is provided by Sydney-based CurrencyFair Australia Pty Ltd (AFSL 402709), of which CurrencyFair Limited is a corporate authorised representative. In Singapore, CurrencyFair (Singapore) Pte Ltd is a MAS-licensed Major Payment Institution and in Hong Kong CurrencyFair Asia Limited is a Money Service Operator; accounts for UK residents are provided by Moorwand Ltd. This information is the company's own statement.
Account Details
ACCOUNT TYPESPersonal and business accounts · Multi-currency account
ScopeAFS licence held since 3 Aug 2011. According to ASIC's record, it covers general financial product advice, dealing (issuing and on behalf of others) and market making in foreign exchange contracts, for retail and wholesale clients.
StatusVerified
CBI (Ireland)
Licence no.C57373
Licence holderCurrencyFair Limited
ScopeListed in the CBI Register of Payment Institutions (run date 6 Oct 2026) as a payment institution under CurrencyFair Limited (C57373); authorised on 11 Jul 2018, no withdrawal recorded. Payment service: money remittance.
StatusVerified
MAS (Singapore)
Licence no.PS20200102
Licence holderCURRENCYFAIR (SINGAPORE) PTE. LTD.
ScopeMajor Payment Institution licence listed in the MAS Financial Institutions Directory under CURRENCYFAIR (SINGAPORE) PTE. LTD.; covers the cross-border money transfer service. The licence number is the company's statement.
StatusVerified
C&ED (Hong Kong)
Licence no.25-04-03271
Licence holderCurrencyFair Asia Limited
ScopeThe company states that CurrencyFair Asia Limited is regulated as a Money Service Operator by the Hong Kong Customs and Excise Department (25-04-03271). The record could not be verified because the C&ED register could not be read.
StatusPending verification
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: July 2025 – October 2026
Account / trading conditions: 33
Withdrawal / payment: 29
Identity verification: 8
Customer support: 7
Other: 7
Bonus / promotion: 1
HIGH — COMPLAINT LEVEL
35% of institutions with complaint records received more complaints than this one.
BY TOPIC — Account / trading conditions: High · Withdrawal / payment: High · Identity verification: Very high · Customer support: High · Other: High · Bonus / promotion: Very high
The complaint distribution is based on the latest 1-star reviews on CurrencyFair's Trustpilot page (85) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the CurrencyFair name are left out. Across the complaints, allegations that transfers were delayed or held for days, together with recipients receiving less than the confirmed amount, exchange rates and intermediary bank deductions stand out.
Sources and verification history
Official company sourcescurrencyfair.com — Australian homepage (en-au), About us and Regulation pages, footer
Regulator recordsASIC — CURRENCYFAIR AUSTRALIA PTY LTD, AFSL 402709 (AFS licensee dataset, data.gov.au, 7 Oct 2026) · CBI — CurrencyFair Limited, C57373 (Register of Payment Institutions, 6 Oct 2026) · MAS — CURRENCYFAIR (SINGAPORE) PTE. LTD. (Financial Institutions Directory, eservices.mas.gov.sg)
Company registerABN 94 147 506 410 (ABN Lookup) · Ireland company no 469391 (company statement)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX