ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Discovery Bank

Bank · South Africa

About the company

Legal company nameDiscovery Bank Limited
Year founded2019
Headquarters / registered countrySandton, Johannesburg, South Africa
Websitewww.discovery.co.za/bank
Last checked10.10.2026

According to its official website, Discovery Bank is the banking arm of the Discovery group, known in South Africa for health insurance, life insurance, investments and wellness programmes. The group was founded in 1992, listed on the JSE in 1999 and launched Discovery Bank in 2019. The bank operates as Discovery Bank Limited (registration no. 2015/408745/06) from 1 Discovery Place in Sandton; the site states that it is an FSCA-authorised financial services provider (FSP 48657) and a registered credit provider (NCRCP9997). Discovery Bank applies a shared-value banking model in which clients' financial behaviour is rewarded through the Vitality Money programme and interest rates improve accordingly. Its products include banking suites combining a transaction account and a credit card, credit cards, transaction accounts with bundled or pay-as-you-transact fees, real-time forex accounts in British pounds, euros and US dollars, demand, notice, tax-free and fixed deposit savings accounts, the fee-free digital Ðiscovery Account, home loans, a revolving credit facility and personal loans. Banking runs through the mobile app and online banking; Ðiscovery Miles rewards, travel benefits and prepaid products are offered. Through partners the site also gives access to crypto asset trading with Luno and investing with EasyEquities. This information is the company's own statement.

Account Details

ACCOUNT TYPESBanking suites · Credit cards · Transaction accounts · Real-time forex accounts (GBP, EUR, USD) · Savings accounts · Ðiscovery Account
MIN. DEPOSITNot stated
PLATFORMSDiscovery Bank app · Online banking
PRODUCTSTransaction accounts · Credit cards · Home loans · Revolving credit facility · Personal loans · Forex accounts · Savings accounts · Vitality Money and Ðiscovery Miles rewards

Licences and regulation

FSCA (South Africa)

Licence no.FSP 48657
Licence holderDiscovery Bank Limited
ScopeListed in the FSCA register as an authorised (Authorized) financial services provider under Discovery Bank Limited (FSP 48657); authorised since 10 Oct 2017; approved product classes: shares, bonds, money market instruments, collective investment schemes, deposit products and insurance products.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: July 2024 – October 2026

  • Withdrawal / payment: 2
  • Account / trading conditions: 2
  • Customer support: 2
  • Identity verification: 1

LOW — COMPLAINT LEVEL

72% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Low · Account / trading conditions: Low · Customer support: Medium · Identity verification: Medium

SOURCES REVIEWED

The complaint distribution is based on the Discovery Bank-related reviews among the latest 1-star reviews on Discovery's Trustpilot page (7) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Discovery name are left out. Across the complaints, allegations of fees charged on credit card accounts clients asked to close, cards declined despite funds and unreachable customer service stand out.

Sources and verification history

Official company sourcesdiscovery.co.za — Discovery Bank accounts (bank/accounts), Legal & Disclosures (bank/legal), shared-value banking, Discovery about and history (corporate/our-business) pages
Regulator recordsFSCA — Discovery Bank Limited, FSP 48657 (fsca.co.za)
Company registerCIPC (Companies and Intellectual Property Commission) — Discovery Bank Limited, 2015/408745/06
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified10.10.2026

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