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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

DNA Payments

Payment institution · United Kingdom

About the company

Legal company nameDNA Payments Limited
Year founded2018
Headquarters / registered countryLondra, United Kingdom
Websitewww.dnapayments.com
Last checked08.10.2026

According to its official website, DNA Payments was founded in 2018 by Arif Babayev and Nurlan Zhagiparov and describes itself as one of the UK's largest independent, vertically integrated omnichannel payment providers. It offers thousands of UK merchants axept® PRO payment terminals for in-person payments (mobile, countertop and unattended), online payment solutions such as website payments, a virtual terminal, payment links and recurring payments, Oracle and Zash ePOS systems, loyalty programmes, dynamic currency conversion (DCC), a payment gateway and a merchant portal; merchant cash advances are also arranged through partners. Its clients are businesses in sectors such as hotels, retail, food and beverage and e-commerce. The group has grown through acquisitions and includes 123Send, Active Payments, FPMS, Optomany, Card Cutters, Zash and EFT Solutions. Services are provided by DNA Payments Limited (FRN 806630), authorised by the FCA for the provision of payment services. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness clients only (merchants)
MIN. DEPOSITNot stated
PLATFORMSaxept® PRO payment terminals · Payment gateway · Merchant portal · Oracle and Zash ePOS
PRODUCTSCard acceptance (POS) · Online payments and virtual terminal · Payment links · Recurring payments · ePOS systems · Dynamic currency conversion · Loyalty programmes

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 806630
Licence holderDNA Payments Limited
ScopeListed in the FCA register as an Authorised Payment Institution under DNA Payments Limited (FRN 806630) since 1 Feb 2019.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: September 2022 – October 2026

  • Account / trading conditions: 43
  • Other: 20
  • Withdrawal / payment: 18
  • Customer support: 8

No. 164 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 93. · Other: 23. · Withdrawal / payment: 198. · Customer support: 163.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on DNA Payments's Trustpilot page (89) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the DNA Payments name are left out. Across the complaints, contract terms, fee rises and exit fees, faulty payment terminals, and withheld or late settlements stand out.

Sources and verification history

Official company sourcesdnapayments.com — homepage, DNA Payments Group and Our history pages and footer
Regulator recordsFCA — DNA Payments Limited, FRN 806630 (register.fca.org.uk)
Company registerCompanies House — DNA Payments Limited, company no 11154668
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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