Legal company namePaymentsense Limited · Paymentsense Ireland Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitedojo.tech
Last checked08.10.2026
According to its official website, Dojo is a payments company that helps businesses accept card payments, trade securely and get paid fast; Dojo is a trading name of Paymentsense Limited, registered in England and Wales (company no 06730690, The Brunel Building, London). The site states that Paymentsense Limited is authorised and regulated by the FCA (FRN 738728) and under the Electronic Money Regulations 2011 (FRN 900925) for issuing electronic money and providing payment services. In Ireland, Spain and Italy services are provided by Paymentsense Ireland Limited (C451387), regulated by the Central Bank of Ireland, and its Spanish and Italian branches. Products include the Dojo Go Max, Dojo Pocket and Dojo Wired card terminals, Tap to Pay on iPhone, online payments and payment links, more than 450 EPOS integrations, Dojo Flex Funds and Dojo Business Funding, Dojo Card and the Dojo Sidekick, Dojo Intelligence and Dojo Bookings management tools. It serves restaurants, cafes, bars, dental practices, personal services and enterprise clients, and advertises sign-up with no fixed contracts and covering exit fees of up to 3,000 GBP. This information is the company's own statement.
Account Details
ACCOUNT TYPESBusinesses (SMEs and enterprise clients)
PRODUCTSCard payment terminals · Tap to Pay on iPhone · Online payments and payment links · Business funding · Dojo Card · Booking software (Dojo Bookings)
Licences and regulation
FCA (United Kingdom)
Licence no.FRN 900925
Licence holderPaymentsense Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Paymentsense Limited (FRN 900925) since 21 Aug 2019.
StatusVerified
FCA (United Kingdom)
Licence no.FRN 738728
Licence holderPaymentsense Limited
ScopeListed in the FCA register under Paymentsense Limited (FRN 738728); status Authorised since 21 Nov 2016. It holds credit broking, debt administration and debt-collecting permissions.
StatusVerified
CBI (Ireland)
Licence no.C451387
Licence holderPaymentsense Ireland Limited
ScopeListed in the CBI register under Paymentsense Ireland Limited (trading name Dojo) as an e-money institution authorised under Regulation 9 of the Electronic Money Regulations 2011 (C451387); authorised on 22 Nov 2023.
StatusVerified
User complaints
User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.
Period reviewed: December 2025 – October 2026
Account / trading conditions: 54
Other: 17
Customer support: 14
Withdrawal / payment: 12
Identity verification: 1
No. 85 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).
The complaint distribution is based on the latest 1-star reviews on Dojo's Trustpilot page (98) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Dojo name are left out. Across the complaints, fees and price increases described as undisclosed, persistent calls from sales representatives and held funds stand out.
Sources and verification history
Official company sourcesdojo.tech — homepage and footer, About, /ie, /es, /it pages (the live site blocks this server, so Internet Archive copies from 2026 were read)