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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Ebury

Payment institution · United Kingdom

About the company

Legal company nameEbury Partners UK Limited · Ebury Mass Payments Limited · Ebury Partners Markets Ltd · Ebury Partners Belgium NV/SA
Year founded2009
Headquarters / registered countryLondon, United Kingdom
Websiteebury.com
Last checked08.10.2026

According to its official website, Ebury is a financial technology group founded in London in 2009 by Juan Lobato and Salvador García Andres that provides international payment and currency services to businesses; Banco Santander became its majority investor in the 2019–2022 period. The site cites payments to more than 160 countries, more than 140 currencies, more than 50 offices and more than 30 regulated markets. Services cover business accounts (payments and collections, mass payments, corporate cards), spot FX and limit orders, hedging with forwards, options and non-deliverable forwards (NDFs), supplier payment finance, and API and software integrations; it serves growing businesses, enterprises and institutions. In the United Kingdom, Ebury Partners UK Limited is authorised by the FCA as an electronic money institution, Ebury Mass Payments Limited as a payment institution and Ebury Partners Markets Ltd as an investment firm; the group also has regulated companies in Belgium, Lithuania, Cyprus, Australia, South Africa, Singapore, Dubai, Hong Kong, Brazil, Mexico and Chile. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness clients (growing businesses, enterprises, institutions)
MIN. DEPOSITNot stated
PLATFORMSWeb platform · Mobile app · API
PRODUCTSMulti-currency business account · International payments and collections · Mass payments · Corporate cards · Spot FX, forwards, options and NDFs · Supplier payment finance

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 900797
Licence holderEbury Partners UK Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Ebury Partners UK Limited (FRN 900797) since 15 Jun 2018.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 577057
Licence holderEBURY MASS PAYMENTS LIMITED
ScopeListed in the FCA register as an Authorised Payment Institution under EBURY MASS PAYMENTS LIMITED (FRN 577057) since 26 Feb 2018.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 784063
Licence holderEBURY PARTNERS MARKETS LTD
ScopeListed in the FCA register under EBURY PARTNERS MARKETS LTD (FRN 784063); status Authorised since 27 Dec 2017. It holds permissions for dealing in investments as principal, arranging deals in investments and advising on investments.
StatusVerified

NBB (Belgium)

Licence no.KBO/BCE 0681.746.187
Licence holderEbury Partners Belgium NV/SA
ScopeThe company states that Ebury Partners Belgium NV/SA is regulated by the National Bank of Belgium as a payment institution (KBO/BCE 0681.746.187). The record could not be verified because the NBB register could not be read.
StatusPending verification

DFSA (United Arab Emirates (Dubai))

Licence no.F007626
Licence holderEbury Partners (DIFC) Limited
ScopeThe company states that Ebury Partners (DIFC) Limited is regulated by the DFSA as a Money Service Provider holding a Category 3D licence (F007626). The record could not be verified because the DFSA register could not be read.
StatusPending verification

ASIC (Australia)

Licence no.AFSL 520548
Licence holderEBURY PARTNERS AUSTRALIA PTY LTD
ScopeASIC licence data lists AFS Licence 520548 for EBURY PARTNERS AUSTRALIA PTY LTD (24 Dec 2020); non-cash payment products and FX contracts, hedging derivatives for wholesale clients only.
StatusVerified

Bank of Lithuania (Lithuania)

Licence no.LB002070
Licence holderEbury Partners Lithuania UAB
ScopeThe company states that Ebury Partners Lithuania UAB is authorised and regulated as a payment institution by the Bank of Lithuania for money remittance services (LB002070). The record could not be verified because the Bank of Lithuania register could not be read.
StatusPending verification

CySEC (Republic of Cyprus)

Licence no.459/25
Licence holderEbury Partners Markets Cyprus Limited
ScopeListed in the CySEC register as a Cyprus Investment Firm under Ebury Partners Markets Cyprus Limited, licence 459/25; licence date 8 Sep 2025.
StatusVerified

C&ED (Hong Kong)

Licence no.18-09-02555
Licence holderEbury Partners Hong Kong Limited
ScopeThe company states that Ebury Partners Hong Kong Limited is an authorised Money Services Operator licensed by the Hong Kong Customs and Excise Department (18-09-02555). The record could not be verified because the C&ED register could not be read.
StatusPending verification

MAS (Singapore)

Licence no.UEN 201733573G
Licence holderEbury Payments Pte Ltd
ScopeThe company states that Ebury Payments Pte Ltd holds a Major Payment Institution licence for cross-border and domestic money transfer services issued by the MAS (UEN 201733573G). The record could not be verified because the MAS register could not be read.
StatusPending verification

BCB (Brazil)

Licence no.Not stated
Licence holderEbury Banco de Câmbio S.A.
ScopeThe company states that Ebury Banco de Câmbio S.A. (formerly Bexs Banco de Câmbio S.A.) is a financial institution authorised by the Central Bank of Brazil to operate in the foreign exchange market. The record could not be verified because the BCB register could not be read.
StatusPending verification

FSCA (South Africa)

Licence no.FSP 52062
Licence holderEBURY PARTNERS SOUTH AFRICA (PTY) LTD
ScopeListed in the FSCA register as financial services provider FSP 52062 under EBURY PARTNERS SOUTH AFRICA (PTY) LTD; status Authorized.
StatusVerified

CNBV (Mexico)

Licence no.22427
Licence holderEbury Partners México S.A. de C.V.
ScopeThe company states that Ebury Partners México S.A. de C.V. is authorised and registered as a Money Transmitter with the CNBV (22427). The record could not be verified because the CNBV register could not be read.
StatusPending verification

CMF (Chile)

Licence no.RUT 77.176.962-4
Licence holderEbury Partners Chile SpA
ScopeThe company states that Ebury Partners Chile SpA is registered in the CMF Registry of Financial Services Providers (RPSF) and authorised for financial instrument intermediation services (RUT 77.176.962-4). The record could not be verified because the CMF register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2014 – October 2026

  • Withdrawal / payment: 20
  • Account / trading conditions: 16
  • Customer support: 9
  • Other: 6
  • Identity verification: 3

No. 253 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 187. · Account / trading conditions: 247. · Customer support: 153. · Other: 139. · Identity verification: 186.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on Ebury's Trustpilot page (54) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Ebury name are left out. Across the complaints, accounts closed without explanation and funds blocked for long periods, the exchange rates and fees applied, and difficulty reaching account managers stand out.

Sources and verification history

Official company sourcesebury.com — homepage, group legal entities, our story
Regulator recordsFCA — Ebury Partners UK Limited, FRN 900797 · EBURY MASS PAYMENTS LIMITED, FRN 577057 · EBURY PARTNERS MARKETS LTD, FRN 784063 (register.fca.org.uk) · ASIC — EBURY PARTNERS AUSTRALIA PTY LTD, AFSL 520548 (data.gov.au) · CySEC — Ebury Partners Markets Cyprus Limited, licence 459/25 (cysec.gov.cy) · FSCA — EBURY PARTNERS SOUTH AFRICA (PTY) LTD, FSP 52062 (fsca.co.za)
Company registerCompanies House — EBURY PARTNERS UK LIMITED, company no 07088713, incorporated 27 Nov 2009 · EBURY MASS PAYMENTS LIMITED, company no 07061945, incorporated 30 Oct 2009
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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