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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Elavon UK

Bank · Ireland

About the company

Legal company nameU.S. Bank Europe DAC (UK Branch), trading as Elavon Merchant Services
Year founded—
Headquarters / registered countryLondon, United Kingdom (branch)
Websitewww.elavon.co.uk
Last checked08.10.2026

According to its official website, Elavon UK is the UK branch, registered in England and Wales under number BR022122, of U.S. Bank Europe DAC, registered in Ireland and trading as Elavon Merchant Services; the site says it has the strength of U.S. Bank behind it. Elavon says it serves more than 2 million customers in 36 countries, supports more than 100 currencies with 6.6 billion transactions a year and has worked with more than 100 airlines for over three decades. It offers businesses from small firms to large enterprises in retail, hospitality, restaurants, airlines, education and transport card machines, point-of-sale systems, online payment gateways, payments over the phone, currency solutions and, through a partnership with Liberis, business finance from GBP 1,000. The site says U.S. Bank Europe DAC is a credit institution authorised and regulated by the Central Bank of Ireland, authorised by the PRA and subject to regulation by the FCA and limited regulation by the PRA; the Bank of England list and the FCA register also show the UK branch as authorised by the PRA to accept deposits. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusinesses only (merchant accounts; from small businesses to enterprises)
MIN. DEPOSITNot stated
PLATFORMSOnline customer portal · Developer portal
PRODUCTSCard machines · Point-of-sale systems · Online payment gateway · Payments over the phone · Currency solutions · Business finance (with Liberis)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 462132
Licence holderU.S. Bank Europe DAC
ScopeAuthorised by the PRA to accept deposits through its UK branch according to the Bank of England list of 1 Oct 2026; listed in the FCA register under U.S. Bank Europe DAC (FRN 462132), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: June 2024 – October 2026

  • Account / trading conditions: 44
  • Withdrawal / payment: 31
  • Customer support: 15
  • Other: 3
  • Identity verification: 1

No. 89 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 73. · Withdrawal / payment: 84. · Customer support: 58. · Other: 140. · Identity verification: 165.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Elavon UK Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Elavon name are left out. Across the complaints, unannounced fees and penalty charges with difficulty closing accounts, merchant payouts delayed or held as reserves, and customer service being hard to reach stand out.

Sources and verification history

Official company sourceselavon.co.uk — homepage (legal footer), About us, Business finance
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — U.S. Bank Europe DAC, FRN 462132 (register.fca.org.uk)
Company registerCompanies House — U.S. Bank Europe DAC, company no FC027535 (branch no BR022122)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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