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ForexQ.com
According to its official website, finpension is a Swiss digital financial and pension services provider initiated in 2015 and launched in 2016, headquartered in Lucerne with a Romandie office in Geneva. The website says the company started with a 1e collective foundation, added a vested benefits foundation in 2018 and pillar 3a in 2020; on 1 March 2024 it obtained a FINMA licence as an account-holding securities firm, so client accounts are opened directly with finpension rather than with a bank, and since 23 Jan 2025 it has been a participant in Swiss Interbank Clearing (SIC). Services include wealth management for free assets with Auto Select and Self Select strategies (Global, Switzerland, Sustainable, Classic, Responsible and 100% Private Markets focus), an ETF savings plan, investing pension lump sums, private equity from CHF 1, pillar 3a with Swisscanto or UBS index funds, pillar 3a and vested benefits accounts and custody accounts, and 1e plans for companies. The flat wealth management fee is 0.39% a year (excluding fund costs); the company says there is no minimum investment and clients can start from one franc. The company says it has more than 75,000 clients and more than CHF 6 billion in assets under management. The information is based on an archived copy of the official website dated 27 Sep 2026. The Swiss entity finpension AG is listed in FINMA's list of authorised banks and securities firms. This information is the company's own statement.
User reports found online are classified by topic. The reports are compiled from records on Trustpilot, WikiFX, Şikayetvar and FastBull, and one person's records count once.
3 COMPLAINTS · Period reviewed: November 2025 – November 2026
74% of institutions with complaint records received more complaints than this one. 33% of complaints concern withdrawals and payments.
| TOPIC | COMPLAINTS | SHARE | LEVEL WITHIN SECTOR |
|---|---|---|---|
| Withdrawals and payments | 1 | 33% | Low |
| Account and trading conditions | 1 | 33% | Low |
| Platform and technical issues | 1 | 33% | Medium |
The level is calculated by comparison with institutions in the same sector. Sources: Trustpilot · Şikayetvar · WikiFX · FastBull
The complaint distribution is based on the 1-star reviews on finpension's Trustpilot page (3) as of 25 October 2026; one person's reviews count once, and records about fake sites and third parties using the finpension name are left out. Across the complaints, pension payouts taking months, a high fee on cash payouts abroad and verification codes not arriving during registration stand out.
Because finpension’s complaint level is Low, no comparison list is shown. Below are institutions operating in the same service area whose licences are verified.
The list is generated automatically; it is not a recommendation and there is no paid placement.
According to the data, finpension has 1 verified licence (FINMA); 3 user reports have been reviewed. This page does not express an opinion; licence records come from official registers and reports from sourced records.
Licences verified in official registers: FINMA (Switzerland).
3 user reports about finpension were classified in the period November 2025 – November 2026. Most frequent topic: Withdrawals and payments (1). Sources: Trustpilot, Şikayetvar, WikiFX, FastBull.
Use the "File a Complaint" button on this page to open the form; the institution is preselected. Describe the issue, the date and attach any supporting documents. The complaint is reviewed by our team, published if eligible and forwarded to the institution; with the tracking link you receive, you can follow the process and the institution’s reply.
Licence records are checked against official registers (last verification 25.10.2026). Complaint records are re-scanned every month on Trustpilot, Şikayetvar, WikiFX, FastBull. The institution’s details were last checked on 25.10.2026.