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Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

FXPrimus

Broker · International

About the company

Legal company namePrimus Global Ltd · Primus Markets INTL Ltd
Year founded—
Headquarters / registered countryLimassol, Cyprus
Websitefxprimus.eu
Last checked09.10.2026

According to its official website, FXPrimus is the trading brand of the FXPRIMUS Group. The EU website fxprimus.eu is operated by Primus Global Ltd, registration number HE 337614; the company says it is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) under licence 261/14 and acts as the counterparty in dealings with clients. The group's Limassol offices host Primus Solutions Ltd, Primus Global Ltd and Primus Support Ltd. The international website fxprimus.com is operated by Primus Markets INTL Ltd, which it says is licensed by the Vanuatu Financial Services Commission (VFSC) under number 14595. The EU site offers PrimusCLASSIC and PrimusPRO accounts, the MetaTrader 4 and WebTrader platforms and CFDs on forex, indices, metals, energies, agricultural commodities and shares; the minimum deposit is 15 USD on PrimusCLASSIC and 500 USD on PrimusPRO, with leverage up to 1:30. Services are not offered to residents of countries including Australia, Belgium, Canada, France, Japan, Singapore and the USA. The site states that 45.45% of retail investor accounts lose money. This information is the company's own statement.

Account Details

ACCOUNT TYPESPrimusCLASSIC · PrimusPRO · PrimusDEMO
MIN. DEPOSIT15 USD (PrimusCLASSIC)
PLATFORMSMetaTrader 4 · WebTrader
PRODUCTSForex CFDs · Index CFDs · Metal CFDs · Energy and agricultural commodity CFDs · Share CFDs
LEVERAGEUp to 1:30 (EU)

Licences and regulation

CySEC (Republic of Cyprus)

Licence no.261/14
Licence holderPrimus Global Ltd
ScopeListed in the CySEC register as a Cyprus Investment Firm under Primus Global Ltd, licence 261/14; licence date 22 Dec 2014; permissions for execution of orders on behalf of clients and dealing on own account.
StatusVerified

VFSC (Vanuatu)

Licence no.14595
Licence holderPrimus Markets INTL Ltd
ScopeThe company states that Primus Markets INTL Ltd is authorised by the Vanuatu Financial Services Commission (VFSC) (14595). The record could not be verified because the VFSC register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2018 – October 2026

  • Withdrawal / payment: 11
  • Account / trading conditions: 11
  • Customer support: 2
  • Identity verification: 1
  • Other: 1
  • Bonus / promotion: 1

MEDIUM — COMPLAINT LEVEL

53% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Medium · Account / trading conditions: Medium · Customer support: Medium · Identity verification: Medium · Other: Medium · Bonus / promotion: Very high

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on FXPrimus's Trustpilot page (27) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the FXPrimus name are left out. Across the complaints, withdrawal requests left pending for long periods or refused, allegations that profits and capital were confiscated, and margin and leverage conditions said to have been changed without notice stand out.

Sources and verification history

Official company sourcesfxprimus.eu — homepage, Accounts, Platforms, Funding, Company and footer; fxprimus.com — homepage and footer
Regulator recordsCySEC — Primus Global Ltd, licence 261/14 (cysec.gov.cy)
Company registerCyprus Registrar of Companies — Primus Global Ltd (formerly FX Primus Europe (CY) Ltd), HE 337614
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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