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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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The Sydney branch of Taiwan Business Bank (TBB), a Taiwanese bank focused on SME finance that also has a Brisbane branch in Australia; it offers deposits, loans, trade finance and remittances, and holds an ASIC AFS licence.

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BANKTaiwan Cooperative Bank Sydney Branch

The Sydney branch, opened on 20 September 2011, of Taiwan Cooperative Bank, founded in 1946 and owned by Taiwan Cooperative Financial Holding; it offers deposits, loans, trade and remittance services and acts as the bank's AUD clearing bank.

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PAYMENT INSTITUTIONTravelex

The Australian arm of the global foreign exchange brand Travelex, whose roots go back to a first store opened in London in 1976; it sells foreign cash and the multi-currency Travelex Money Card through airport and store networks and holds an ASIC AFS licence.

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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Great Southern Bank

Bank · Australia

About the company

Legal company nameCredit Union Australia Ltd
Year founded1946
Headquarters / registered countryBrisbane, Australia
Websitewww.greatsouthernbank.com.au
Last checked09.10.2026

According to its official website, Great Southern Bank is a business name of Credit Union Australia Ltd and presents itself as one of Australia's largest customer-owned banks. The site states that its story began in 1946 and that it grew into its current form through a series of mergers with like-minded credit unions and community groups; customers are also shareholders and active customers can vote at the annual general meeting. It offers personal customers transaction accounts (Everyday Edge, Everyday, Everyday 50+), savings and youth accounts, standard and Platinum Plus term deposits, credit cards, home and personal loans, insurance and international services, and offers small businesses Business+ accounts and loans. Services are delivered through online banking, the mobile app, Apple Pay, Google Pay and Samsung Pay, an Australian-based call centre and a branch network covering the east coast and Perth. Its registered address is in Brisbane. This information is the company's own statement.

Account Details

ACCOUNT TYPESTransaction account · Savings accounts · Youth accounts · Term deposit (Standard, Platinum Plus) · Business+ account
MIN. DEPOSIT5,000 AUD (term deposit)
PLATFORMSOnline banking · Mobile app · Apple Pay, Google Pay, Samsung Pay
PRODUCTSDeposit and savings accounts · Term deposits · Credit cards · Home loans · Personal loans · Insurance · International services · Business accounts and loans

Licences and regulation

ASIC (Australia)

Licence no.AFSL 238317
Licence holderCREDIT UNION AUSTRALIA LTD
ScopeAFS licence held since 1 Feb 2004. According to ASIC's record, authorised to advise on and deal in deposit and payment products (basic and other deposits, non-cash payments), general insurance and life risk insurance products, for retail and wholesale clients.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: April 2024 – October 2026

  • Withdrawal / payment: 1
  • Account / trading conditions: 1

VERY LOW — COMPLAINT LEVEL

87% of institutions with complaint records received more complaints than this one.

BY TOPIC — Withdrawal / payment: Low · Account / trading conditions: Low

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the Great Southern Bank Trustpilot page (2) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Great Southern Bank name are left out. Across the complaints, unwanted recurring charges on a credit card and accounts being closed without explanation with a delayed balance transfer stand out.

Sources and verification history

Official company sourcesgreatsouthernbank.com.au — homepage, About us, Standard Term Deposits, International Services pages, footer (legal information)
Regulator recordsASIC — CREDIT UNION AUSTRALIA LTD, AFSL 238317 (AFS licensee dataset, data.gov.au, 7 Oct 2026)
Company registerABN 44 087 650 959 (ABN Lookup)
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified09.10.2026

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