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About the company

Legal company nameHDFC Bank Limited
Year founded1994
Headquarters / registered countryMumbai, India
Websitewww.hdfc.bank.in
Last checked15.10.2026

According to its official website, HDFC Bank is one of India's leading private sector banks and was among the first to receive approval from the Reserve Bank of India (RBI) to set up a private bank in 1994. It opened its first office in Mumbai. After its merger with HDFC Limited it also operates in home loans; it provides working capital finance, trade services and cash management to large corporates, public sector units and multinationals, and lends to SMEs and agriculture. HDFC Bank Limited DIFC Branch is regulated by the DFSA (DFSA reference F001898); the branch website presents offshore deposits, call accounts, loan and trade facilities, bonds and mutual funds for cross-border financial needs from its Dubai office, and states that this section is intended only for professional clients and market counterparties as defined by the DFSA. The DFSA register shows that since 25 September 2025 the DIFC branch has been restricted from conducting business with, onboarding or making financial promotions to new clients. This information is the company's own statement.

Account Details

ACCOUNT TYPESOffshore deposits · Call account (DIFC branch)
MIN. DEPOSITNot stated
PLATFORMSInternet banking · HDFC Bank mobile app
PRODUCTSHome, personal and corporate loans · Credit cards · Deposits · Trade finance and cash management · Bonds and mutual funds (DIFC branch)

Licences and regulation

DFSA (United Arab Emirates (Dubai))

Licence no.F001898
Licence holderHDFC Bank Limited
ScopeDFSA-registered branch of a non-DIFC company, licensed 3 Jun 2014; authorised for arranging deals in investments, advising on financial products, arranging custody and credit. On 25 Sep 2025 the DFSA restricted the branch from onboarding or serving new clients for these services.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on Trustpilot, WikiFX and Şikayetvar, and one person's records count once.

Period reviewed: February 2026 – October 2026

  • Loans and credit cards: 32
  • Customer support: 16
  • Fees and commissions: 14
  • Other: 9
  • Account blocks and freezes: 7
  • Withdrawals and payments: 6
  • Unauthorised transactions: 1

HIGH — COMPLAINT LEVEL

32% of institutions with complaint records received more complaints than this one.

BY TOPIC — Loans and credit cards: Very high · Customer support: Very high · Fees and commissions: Very high · Other: High · Account blocks and freezes: Medium · Withdrawals and payments: Medium · Unauthorised transactions: Very high

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on HDFC Bank's Trustpilot page (85) as of 15 October 2026; one person's reviews count once, and records about fake sites and third parties using the HDFC Bank name are left out. Across the complaints, loan processing delays and credit card fees, minimum balance charges, accounts blocked without notice and unanswered requests stand out.

Sources and verification history

Official company sourceshdfc.bank.in — homepage, About us · hdfcbankdifc.com — DIFC homepage
Regulator recordsDFSA — HDFC Bank Limited, F001898 (dfsa.ae)
Company registerCompany registry details not stated on the website
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified15.10.2026

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