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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

HSBC UK

Bank · United Kingdom

About the company

Legal company nameHSBC UK Bank plc · HSBC Bank plc
Year founded1865
Headquarters / registered countryBirmingham, United Kingdom
Websitewww.hsbc.co.uk
Last checked08.10.2026

According to its official website, HSBC UK is the UK retail and business banking brand of the HSBC group, founded in Hong Kong in 1865. HSBC UK Bank plc is a ring-fenced bank headquartered in Birmingham and wholly owned by HSBC Holdings plc; the site says it serves more than 15 million active customers and covers the HSBC UK, first direct and M&S brands. The bank offers personal customers current accounts (Bank Account, Premier, student and children's accounts), savings accounts and ISAs, credit cards, loans, mortgages, investments and insurance, and offers business banking from small and medium-sized companies to large corporates. The group's non-ring-fenced bank, HSBC Bank plc (London, 8 Canada Square), provides banking to corporate and institutional clients. According to the Bank of England list and the FCA register, both entities are authorised by the PRA to accept deposits and are regulated by the FCA and the PRA. The site says eligible deposits with HSBC UK Bank plc are protected by the FSCS up to 120,000 GBP. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account · Premier · Student and children's accounts · Savings account · ISA · Business account
MIN. DEPOSIT25 GBP per month (Regular Savings Account)
PLATFORMSOnline banking · Mobile app
PRODUCTSCurrent accounts · Savings and ISAs · Credit cards · Loans · Mortgages · Investments · Insurance · Business and corporate banking

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 765112
Licence holderHSBC UK Bank Plc
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under HSBC UK Bank Plc (FRN 765112), regulated by the FCA and the PRA.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 114216
Licence holderHSBC Bank Plc
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under HSBC Bank Plc (FRN 114216), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: July 2026 – October 2026

  • Customer support: 32
  • Account / trading conditions: 23
  • Withdrawal / payment: 17
  • Other: 8
  • Bonus / promotion: 8
  • Identity verification: 5

No. 97 for most complaints among 520 institutions.

RANK BY TOPIC — Customer support: 9. · Account / trading conditions: 151. · Withdrawal / payment: 134. · Other: 69. · Bonus / promotion: 25. · Identity verification: 90.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the HSBC UK Trustpilot page (93) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the HSBC name are left out. Across the complaints, unreachable or poor customer service, loan, mortgage and app problems, blocked accounts and missing transfers, and unpaid switching bonuses stand out.

Sources and verification history

Official company sourceshsbc.co.uk — homepage, Savings, Legal, footer · about.hsbc.co.uk · hsbc.com — Our history · ciiom.hsbc.com — Legal (HSBC Bank plc) · business.hsbc.com
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — HSBC UK Bank Plc, FRN 765112 · FCA — HSBC Bank Plc, FRN 114216 (register.fca.org.uk)
Company registerCompanies House — HSBC UK Bank Plc, company no 09928412 · HSBC Bank Plc, company no 00014259
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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