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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Jaja

Payment institution · United Kingdom

About the company

Legal company nameJaja Finance Ltd
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitejaja.co.uk
Last checked08.10.2026

According to its official website, Jaja is the brand of Jaja Finance Ltd, which offers app-based credit cards to retail customers in the United Kingdom; the company's registered address is in London. The site shows a representative variable APR of 34.9% for its featured Jaja Vanta Credit Card and states that applicants can check their eligibility before applying without affecting their credit score. Cards are managed in the Jaja app on iOS and Android; the site also features the Jaja Vanta Purchase card and instalment plans. The legal information page states that Jaja Finance Ltd is the financial services company that runs the Jaja Credit Card as well as the Asda Money Credit Card and the Bank of Ireland UK Credit Card; the company is a Visa Principal Member. The company states that it is authorised and regulated by the FCA (775979). This information is the company's own statement.

Account Details

ACCOUNT TYPESRetail customers
MIN. DEPOSITNot stated
PLATFORMSJaja mobile app (iOS, Android)
PRODUCTSJaja Vanta credit card · Jaja Vanta Purchase credit card · Asda Money and Bank of Ireland UK credit cards · Instalment plans

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 775979
Licence holderJAJA FINANCE LTD
ScopeListed in the FCA register as an Authorised Payment Institution under JAJA FINANCE LTD (FRN 775979) since 1 May 2018. It also holds permissions for consumer credit lending and credit broking.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: April 2026 – October 2026

  • Account / trading conditions: 43
  • Withdrawal / payment: 18
  • Customer support: 13
  • Other: 12
  • Identity verification: 4

No. 158 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 93. · Withdrawal / payment: 198. · Customer support: 99. · Other: 59. · Identity verification: 166.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Jaja's Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Jaja name are left out. Across the complaints, cards blocked for weeks and drawn-out account reviews, interest rate rises and balance transfer offers said not to be honoured, and an unreachable live support line stand out.

Sources and verification history

Official company sourcesjaja.co.uk — homepage, Legal and Leadership pages, footer
Regulator recordsFCA — JAJA FINANCE LTD, FRN 775979 (register.fca.org.uk)
Company registerCompanies House — Jaja Finance Ltd, company no 09797750, incorporated 28 Sep 2015
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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