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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Kroo

Bank · United Kingdom

About the company

Legal company nameKroo Bank Ltd
Year founded2016
Headquarters / registered countryLondon, United Kingdom
Websitekroo.com
Last checked08.10.2026

According to its official website, Kroo is the brand of Kroo Bank Ltd, founded in 2016, a London-registered bank that serves retail customers through a mobile app. The current account has no monthly fee and pays interest on the balance; the site says new customers get a variable rate that includes a fixed bonus for the first 12 months. The bank also offers savings Pots, shared spending tools, a Flexible Cash ISA and personal loans of up to 25,000 pounds; card spending abroad carries no foreign transaction fees. The site says eligible deposits are protected by the FSCS up to 120,000 pounds per customer. According to the Bank of England list and the FCA register, Kroo Bank Ltd is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account · Flexible Cash ISA · Savings Pots
MIN. DEPOSITNot stated
PLATFORMSMobile app
PRODUCTSInterest-earning current account · Cash ISA · Personal loans · Shared spending · Fee-free card spending abroad

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 953772
Licence holderKroo Bank Ltd
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Kroo Bank Ltd (FRN 953772), regulated by the FCA and the PRA. FCA register status: See full details.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: February 2026 – October 2026

  • Withdrawal / payment: 54
  • Account / trading conditions: 16
  • Customer support: 11
  • Identity verification: 2
  • Other: 2
  • Bonus / promotion: 1

No. 114 for most complaints among 520 institutions.

RANK BY TOPIC — Withdrawal / payment: 46. · Account / trading conditions: 173. · Customer support: 84. · Identity verification: 142. · Other: 163. · Bonus / promotion: 86.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Kroo Trustpilot page (86) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Kroo name are left out. Across the complaints, accounts restricted for security reviews with transfers held for days and no access to funds, accounts closed without explanation, and slow customer support stand out.

Sources and verification history

Official company sourceskroo.com — homepage and footer (legal information), About us, Cash ISA, Personal loans
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — Kroo Bank Ltd, FRN 953772 (register.fca.org.uk)
Company registerCompanies House — Kroo Bank Ltd, company no 10359002
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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