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Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Mangopay

E-money institution · United Kingdom

About the company

Legal company nameMangopay U.K. Limited · Mangopay S.A.
Year founded2013
Headquarters / registered countryLondon, United Kingdom
Websitemangopay.com
Last checked08.10.2026

According to its official website, Mangopay was founded in 2013 and provides wallet-based payment infrastructure for multi-party payment flows to businesses such as marketplaces, financial platforms, on-demand platforms, travel and hospitality, SaaS and crypto platforms; the site says it was acquired by Advent International and has offices in Paris, Warsaw, Luxembourg, Madrid, Berlin, London and Dublin. According to the legal notice, Mangopay S.A. is a public limited company incorporated in Luxembourg and approved as an electronic money institution by the CSSF. Users of UK platforms are served under separate UK terms by Mangopay U.K. Ltd in London; according to these terms, the company is authorised by the FCA for the issuance of electronic money and the provision of payment services (FRN 984753). Products include multi-currency wallets, virtual IBANs, payment acceptance, payouts, FX, identity verification and fraud prevention tools; the service is integrated into platforms via API, and end users use their Mangopay account through these platforms. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness clients (platforms and marketplaces) · E-money accounts for platform users
MIN. DEPOSITNot stated
PLATFORMSAPI integration · Platform interfaces
PRODUCTSMulti-currency wallets · Virtual IBANs · Payment acceptance · Payouts · FX · Identity verification and fraud prevention

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 984753
Licence holderMangopay U.K. Limited
ScopeListed in the FCA register as an Authorised Electronic Money Institution under Mangopay U.K. Limited (FRN 984753) since 26 Oct 2023.
StatusVerified

CSSF (Luxembourg)

Licence no.Not stated
Licence holderMangopay S.A.
ScopeThe company states that Mangopay S.A. is approved as an electronic money institution by the CSSF; the site gives no licence number. The record could not be verified because the CSSF register could not be read.
StatusPending verification

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: March 2026 – October 2026

  • Identity verification: 40
  • Withdrawal / payment: 31
  • Account / trading conditions: 14
  • Customer support: 7
  • Other: 2

No. 117 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Identity verification: 2. · Withdrawal / payment: 131. · Account / trading conditions: 258. · Customer support: 183. · Other: 251.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Mangopay's Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Mangopay name are left out. Across the complaints, identity verification dragging on with repeated document requests, blocked balances on platforms such as Vinted and Wallapop, and unreachable customer support stand out.

Sources and verification history

Official company sourcesmangopay.com — homepage, About us, Legal notice, Terms and conditions, Complaints and disputes, UK terms and conditions of use (PDF, 22 Mar 2024)
Regulator recordsFCA — Mangopay U.K. Limited, FRN 984753 (register.fca.org.uk) · CSSF — Mangopay S.A. (company statement; register could not be read)
Company registerCompanies House — MANGOPAY U.K. LIMITED, company no 14111900, incorporated 17.05.2022
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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