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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Mastercard

Payment institution · United Kingdom

About the company

Legal company nameMastercard Transaction Services (UK) Ltd · Mastercard OB Services UK Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.mastercard.com
Last checked08.10.2026

According to its official website, Mastercard is a payments company offering card, payment and money movement solutions; in the United Kingdom two of the group's payment institutions are authorised by the FCA. According to the Mastercard Move licensing information page, Mastercard Cross-Border Services and Mastercard Card to Account Transfer may be provided by Mastercard Transaction Services through licensed legal entities; in the United Kingdom this entity is Mastercard Transaction Services (UK) Ltd at 1 Angel Lane, London, authorised by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 (FRN 521565). Through partners, Mastercard Move offers cross-border payments to people and businesses and the funding of accounts, wallets and cards. According to the open finance page, Mastercard OB Services UK Limited is authorised and regulated by the FCA under the Payment Services Regulations 2017 (FRN 1007177) and offers account information services that let businesses' users connect their financial data. These services are aimed at banks, financial institutions and businesses, while Mastercard-branded cards are issued by banks. This information is the company's own statement.

Account Details

ACCOUNT TYPESBusiness clients (banks, financial institutions and businesses)
MIN. DEPOSITNot stated
PLATFORMSAPI and partner integrations
PRODUCTSCross-border money transfers (Mastercard Move) · Card to account transfers · Account, wallet and card funding · Account information and payment initiation services (open banking)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 521565
Licence holderMastercard Transaction Services (UK) Ltd
ScopeListed in the FCA register as an Authorised Payment Institution under Mastercard Transaction Services (UK) Ltd (FRN 521565) since 9 May 2018.
StatusVerified

FCA (United Kingdom)

Licence no.FRN 1007177
Licence holderMastercard OB Services UK Limited
ScopeListed in the FCA register as an Authorised Payment Institution under Mastercard OB Services UK Limited (FRN 1007177) since 26 Jul 2024. Its permissions cover account information and payment initiation services.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: August 2025 – October 2026

  • Account / trading conditions: 39
  • Customer support: 11
  • Other: 8
  • Withdrawal / payment: 5

No. 235 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Account / trading conditions: 114. · Customer support: 121. · Other: 108. · Withdrawal / payment: 334.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on Mastercard's Trustpilot page that concern Mastercard itself (63) as of 8 October 2026; one person's reviews count once, and records about card-issuing banks and third parties are left out. Across the complaints, payment restrictions on game and adult-content purchases, gift cards that could not be activated, and dispute processes described as inadequate stand out.

Sources and verification history

Official company sourcesmastercard.com/gb/en — Mastercard Move, MTS disclosures (licensing information, August 2026), Open finance / Account information services pages
Regulator recordsFCA — Mastercard Transaction Services (UK) Ltd, FRN 521565 (register.fca.org.uk) · FCA — Mastercard OB Services UK Limited, FRN 1007177 (register.fca.org.uk)
Company registerCompanies House — MASTERCARD TRANSACTION SERVICES (UK) LTD., company no 07031967, incorporated 28.09.2009 · Companies House — MASTERCARD OB SERVICES UK LIMITED, company no 12507991, incorporated 10.03.2020
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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