ForexQ.com
FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Metro Bank

Bank · United Kingdom

About the company

Legal company nameMetro Bank PLC
Year founded2010
Headquarters / registered countryLondon, United Kingdom
Websitewww.metrobankonline.co.uk
Last checked08.10.2026

According to its official website, Metro Bank is an independent UK bank that launched in 2010 and offers business, commercial, retail and private banking; the site states that Metro Bank PLC is not affiliated with any other bank or organisation. Its registered office is at One Southampton Row, London. Through its network of stores in England and Wales, UK-based contact centres, online banking and the mobile app, the bank offers current accounts, savings accounts and Cash ISAs, a credit card, overdrafts, residential and buy-to-let mortgages, safe deposit boxes and business banking; the Instant Access Savings account can be opened with GBP 1 and the Fixed Term Savings account requires at least GBP 500. According to the Bank of England list and the FCA register, Metro Bank PLC is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Account Details

ACCOUNT TYPESCurrent account · Savings account · Cash ISA · Foreign currency account · Business account · Private banking
MIN. DEPOSITGBP 1 (Instant Access Savings)
PLATFORMSOnline banking · Metro Bank mobile app
PRODUCTSCurrent accounts · Savings and ISAs · Credit card · Overdrafts · Mortgages · Safe deposit boxes · Business banking · Private banking

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 488982
Licence holderMetro Bank PLC
ScopeAuthorised by the PRA to accept deposits according to the Bank of England list of 1 Oct 2026; listed in the FCA register under Metro Bank PLC (FRN 488982), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2026 – October 2026

  • Withdrawal / payment: 38
  • Customer support: 28
  • Account / trading conditions: 22
  • Identity verification: 8
  • Other: 2
  • Bonus / promotion: 1

No. 69 for most complaints among 520 institutions.

RANK BY TOPIC — Withdrawal / payment: 66. · Customer support: 16. · Account / trading conditions: 155. · Identity verification: 50. · Other: 163. · Bonus / promotion: 86.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on the Metro Bank Trustpilot page (99) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Metro Bank name are left out. Across the complaints, accounts and cards blocked by fraud checks leaving funds inaccessible, difficulty reaching customer service, and delays in opening business accounts stand out.

Sources and verification history

Official company sourcesmetrobankonline.co.uk — homepage, About us, Savings, Instant Access Savings and Fixed Term Savings pages, footer
Regulator recordsBank of England PRA list of banks (1 Oct 2026) · FCA — Metro Bank PLC, FRN 488982 (register.fca.org.uk)
Company registerCompanies House — Metro Bank PLC, company no 06419578
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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