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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

MetroRemit

Payment institution · United Kingdom

About the company

Legal company nameMetro Remittance (UK) Limited
Year founded2002
Headquarters / registered countryLondon, United Kingdom
Websitewww.metrorem.co.uk
Last checked08.10.2026

MetroRemit is the money transfer brand of Metro Remittance (UK) Limited, a subsidiary of the Philippines-based Metropolitan Bank and Trust Company (Metrobank). As of 8 October 2026 the official site metrorem.co.uk only contains a contact form and points visitors to www.metroremit.com, which could not be opened because of a TLS error. The information is based on Metrobank's page on sending money from Europe to the Philippines (July 2026), the Metro Remittance (UK) Ltd fee schedule dated December 2025 published by Metrobank, and the App Store app of Metro Remittance (UK) Ltd. The company's office is at 12 Kensington Church Street, London. According to the app description the service is aimed at Filipinos living in the UK; money can be sent to Metrobank accounts, to accounts at other Philippine banks, for cash pick-up at Metrobank branches and more than 10,000 partner outlets, by door-to-door delivery or to e-wallets such as GCash and PayMaya. The fee schedule shows online bank transfer, in-branch card and cash payment options, with fees that vary by transfer amount. According to Companies House the company was incorporated in 2002. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual customers
MIN. DEPOSITNot stated
PLATFORMSLondon office · Website · iOS app (MetroRemit)
PRODUCTSTransfer to Metrobank account · Transfer to other Philippine banks · Cash pick-up · Door-to-door delivery · Transfer to e-wallets (GCash, PayMaya)

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 509751
Licence holderMetro Remittance (UK) Limited
ScopeListed in the FCA register as an Authorised Payment Institution under Metro Remittance (UK) Limited (FRN 509751) since 29 Jan 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: February 2023 – October 2026

  • Customer support: 1
  • Other: 1

No. 468 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Customer support: 341. · Other: 314.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on MetroRemit's Trustpilot page (2) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the MetroRemit name are left out. Across the complaints, rude staff, a transfer that took several attempts and marketing emails that could not be unsubscribed from stand out.

Sources and verification history

Official company sourcesmetrorem.co.uk — as of 8 Oct 2026 only a contact page pointing to metroremit.com (metroremit.com could not be opened, TLS error); metrobank.com.ph — page on sending money from Europe (10 Jul 2026) and Metro Remittance (UK) Ltd fee schedule (31 Dec 2025); App Store app MetroRemit (seller Metro Remittance (UK) Ltd)
Regulator recordsFCA — Metro Remittance (UK) Limited, FRN 509751 (register.fca.org.uk)
Company registerCompanies House — METRO REMITTANCE (UK) LIMITED, company no 04543696, incorporated 24 Sep 2002
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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