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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

MoneyGram

Payment institution · United Kingdom

About the company

Legal company nameMoneyGram International Limited
Year founded—
Headquarters / registered countryLondon, United Kingdom
Websitewww.moneygram.com/gb/en
Last checked08.10.2026

According to its official website, MoneyGram is an international money transfer company with more than 85 years of experience, serving more than 200 countries and territories and with more than 470,000 agent locations worldwide. Transfers from the United Kingdom can be made on the website, in the mobile app or at agent locations; depending on the country, recipients can collect cash or receive the money to a bank account, debit card or digital wallet. The site says fees and exchange rates are shown before sending and that MoneyGram makes money from currency exchange. Services in the United Kingdom are provided by MoneyGram International Limited, based at 30 Churchill Place, Canary Wharf, London; the site states that the company is authorised and regulated by the Financial Conduct Authority (FCA) (502639). Services are aimed at individual customers. This information is the company's own statement.

Account Details

ACCOUNT TYPESIndividual customer profile
MIN. DEPOSITNot stated
PLATFORMSWebsite · Mobile app · Agent locations
PRODUCTSInternational money transfer · Cash pickup · Transfers to bank accounts, cards and digital wallets · Currency converter

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 502639
Licence holderMoneyGram International Limited
ScopeListed in the FCA register as an Authorised Payment Institution under MoneyGram International Limited (FRN 502639) since 5 Jun 2018.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: October 2023 – October 2026

  • Withdrawal / payment: 96
  • Account / trading conditions: 26
  • Customer support: 11
  • Other: 9
  • Identity verification: 5
  • Bonus / promotion: 1

No. 59 for most complaints among the 532 institutions with complaint records (918 institutions listed on the site).

RANK BY TOPIC — Withdrawal / payment: 12. · Account / trading conditions: 188. · Customer support: 121. · Other: 90. · Identity verification: 144. · Bonus / promotion: 102.

SOURCES REVIEWED

The complaint distribution is based on the latest 1-star reviews on MoneyGram's Trustpilot page (96) and Şikayetvar (52) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the MoneyGram name are left out. Across the complaints, transfers not reaching the recipient or not payable at the branch, delayed refunds for cancelled transfers, and accounts closed without explanation stand out.

Sources and verification history

Official company sourcesmoneygram.com/gb/en — UK homepage and footer (legal information)
Regulator recordsFCA — MoneyGram International Limited, FRN 502639; trading name MoneyGram (register.fca.org.uk)
Company registerCompanies House — MONEYGRAM INTERNATIONAL LIMITED, company no 03287157, incorporated 03.12.1996
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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