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FINANCIAL INSTITUTION INFORMATION PLATFORM

Review verifiable information about forex brokers, banks, fintechs, crypto exchanges and payment providers in one place.

Verify with the source.Wherever possible, information is matched against official registers and primary sources.
When was it checked?We clearly show when each critical piece of data was last checked.
Know the type of information.We classify user complaints, company statements and official records separately.
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HOW IT WORKS

See the level of evidence
on every institution profile.

Instead of ratings, we show the data, its source and its verification status.

  1. 01Data
  2. 02Source
  3. 03Verification
A

Sample Financial Institution

Broker · United Kingdom

Last checked: 23.09.2026
REGULATIONOfficial record verified

The licence number and scope are matched directly against the regulator’s source.

● Official source
USER FEEDBACKRecurring topics

Topics such as withdrawals, support and trading conditions are grouped by period.

● Verified platform record
COMPANY STATEMENTData disclosed by the company

The company’s own statements are shown separately from independent verification.

● Statement
← Home

Monmouthshire Building Society

Bank · United Kingdom

About the company

Legal company nameMonmouthshire Building Society
Year founded1869
Headquarters / registered countryNewport, United Kingdom
Websitewww.monbs.com
Last checked08.10.2026

According to its official website, Monmouthshire Building Society was established in Newport in 1869 to help local people build homes and today serves customers across Wales and England as a mutual building society; it stresses that it is a building society, not a bank, with no shareholders and owned by its members. Its head office is at John Frost Square, Newport. It offers personal savings (Access Bonus, Regular Saver, ISAs, fixed rate bonds, children's accounts, Budget Buddy), business, charity and community accounts and client deposit accounts for solicitors; its mortgage range covers residential lending, remortgages, buy-to-let and holiday let mortgages, and it also arranges insurance. Accounts are managed through branches and agencies, the My Accounts online service and the MonBS mobile app; the Access Bonus account can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that all its savings accounts are protected by the FSCS up to GBP 120,000. This information is the company's own statement.

Account Details

ACCOUNT TYPESSavings account · Cash ISA · Children's account · Business, charity and community account · Mortgage
MIN. DEPOSITGBP 1 (Access Bonus Account)
PLATFORMSMy Accounts internet banking · MonBS mobile app
PRODUCTSSavings accounts · Cash ISAs and bonds · Business and charity accounts · Mortgages · Buy-to-let and holiday let mortgages · Insurance

Licences and regulation

FCA (United Kingdom)

Licence no.FRN 206052
Licence holderMonmouthshire Building Society
ScopeBuilding society authorised by the PRA according to the Bank of England building societies list of 1 Oct 2026; listed in the FCA register under Monmouthshire Building Society (FRN 206052), regulated by the FCA and the PRA.
StatusVerified

User complaints

User reports found online are classified by topic. The charts show how reports are distributed; the reports are compiled from records on platforms that verify users and screen out fake reviews.

Period reviewed: May 2020 – October 2026

  • Account / trading conditions: 32
  • Customer support: 9
  • Withdrawal / payment: 9
  • Identity verification: 8

No. 152 for most complaints among 520 institutions.

RANK BY TOPIC — Account / trading conditions: 115. · Customer support: 104. · Withdrawal / payment: 183. · Identity verification: 50.

SOURCES REVIEWED

The complaint distribution is based on the 1-star reviews on the Monmouthshire Building Society Trustpilot page (58) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Monmouthshire Building Society name are left out. Across the complaints, a frequently crashing mobile app and online login problems, failed bank detail checks when opening accounts and delayed deposits and transfers stand out.

Sources and verification history

Official company sourcesmonbs.com — homepage and footer, About us, Personal Savings Accounts, Access Bonus Account, Regular Saver, ISAs, Business & Charity Savings, Mortgages, MonBS App and announcement pages
Regulator recordsBank of England PRA list of building societies (1 Oct 2026) · FCA — Monmouthshire Building Society, FRN 206052 (register.fca.org.uk)
Company registerCompany registry details not stated on the site
User feedback sourcesTrustpilot · Şikayetvar · WikiFX
Last verified08.10.2026

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